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Education & Retail Coordinator - Travel Retail

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    People, HR & Administration
  • London
  • Quick Apply

AI generated summary

  • You have operational experience in retail, excellent communication skills, exceptional organization, a proactive attitude, and a passion for beauty. Travel readiness and fluency in Spanish or French are a plus.
  • You will create training content, manage launches, plan events, support educators, and oversee training logistics and communications, collaborating with various stakeholders.

Requirements

  • You will have demonstrable experience in a similar operational role, with a fantastic understanding of the retail environment.
  • An excellent communicator: confident and comfortable speaking with many different stakeholders across all levels, able to influence and effectively articulate your point of view.
  • You have exceptional organisational skills and can manage multiple stakeholders with ease!
  • You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.
  • You are proactive, personable with a positive mindset, with a passion and love for the beauty industry.
  • Please note, there may be travel required in this role, that you need to be comfortable with.
  • You ideally need to have excellent English written and verbal skills, bonus points if you are fluent in Spanish or French!

Responsibilities

  • You will work closely with our Global Training Manager, leveraging the assets available from the Global Education team, to create a suite of physical and digital training content for Team Tilbury, covering NPD launches, Start of a dream follow-up, artistry development, L&D and more by utilising our in-house Learning Management System and authoring tools!
  • Plan and deliver the training material required for all NPD launches in time for regional training sessions.
  • Working closely with multiple stakeholders, share and borrow best practice on content modification and delivery.
  • You will manage the training content and creation required for all field communication, including Charlotte’s Magic Academy Training brand books, all branded training material, and any other ad hoc requirements.
  • Create quarterly update videos with video creators and manage the project from initial brief to execution.
  • Support our Field Training Managers in building the format and updates of their regional education plans, as well as Design & collate all surveys across all Training functions, to provide a summary to key stakeholders.
  • Lead the planning and delivery of all classroom trainings, including Field Training Managers “train the trainer” sessions, any regional conferences, and any education meetings.
  • Help to plan events, to include venue hire, all catering, product and hygiene requirements, travel and accommodation, gifting, and content coordination.
  • Covering all training activity in the region including: the Start of a dream induction programme, all NPD launch training deployment, all artistry certification, and development training. Support our Global Training Manager in the planning and execution of all artistry certification courses.
  • Organise and support the Global Training Manager in the delivery of field team meetings, including creation of any tools or documentation required. As well as overseeing the forecasting of all travel and expense costs from the training team.

FAQs

What is the primary role of the Education & Retail Coordinator?

The primary role of the Education & Retail Coordinator is to coordinate effective planning, delivery, and measurement of all educational activity and content across the Travel Retail region, primarily supporting the Education and Sales Functions.

Who will I report to in this role?

You will report directly to the Global Training Manager, as well as collaborate with the wider Travel Retail Team.

What kind of experience is required for this position?

Candidates should have demonstrable experience in a similar operational role, with a strong understanding of the retail environment.

What skills are important for the Education & Retail Coordinator position?

Important skills include excellent communication abilities, exceptional organizational skills, a proactive and positive mindset, and the capacity to manage multiple stakeholders and deadlines effectively.

Is there a language requirement for this role?

Excellent English written and verbal skills are required, and bonus points are given for fluency in Spanish or French.

Will there be travel involved in this role?

Yes, travel may be required, and candidates should be comfortable with this aspect of the job.

What benefits does Charlotte Tilbury Beauty offer?

Benefits include 25 days of holiday, an inclusive parental leave policy, financial security with pension and life assurance, wellness benefits, and a generous product discount.

Are there opportunities for personal development in this position?

Yes, the role involves creating training content and leading training sessions, which provide opportunities for personal and professional development within the beauty industry.

Can I expect support from various teams in this role?

Yes, you will work closely with Retail, Commercial, Pro Artistry, Marketing, and Retail Operations teams to manage the Retail calendars and support training initiatives.

What is the company culture at Charlotte Tilbury Beauty?

The company culture embraces challenges and disruptive thinking, promotes a collaborative environment, and is focused on achieving a shared vision of empowering individuals to be their best selves.

Dream, Dare & Disrupt

Retail & Consumer Goods
Industry
501-1000
Employees
2013
Founded Year

Mission & Purpose

Charlotte Tilbury Beauty is a renowned cosmetics brand founded by makeup artist Charlotte Tilbury. The company offers a wide range of makeup and skincare products designed to enhance natural beauty and empower individuals to look and feel their best. With a focus on high-quality formulations, luxurious textures, and iconic packaging, Charlotte Tilbury Beauty provides a luxurious and immersive beauty experience. Their ultimate mission is to inspire confidence and empower individuals to express their unique style through the transformative power of makeup. With a commitment to innovation, quality, and inclusivity, Charlotte Tilbury Beauty strives to create products that cater to diverse needs and deliver exceptional results.