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EFL Senior Account Manager



5d ago

  • Job
    Senior Level
  • Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You need agency experience, multitasking skills, strong communication, creativity, problem-solving ability, attention to detail, and organizational skills for this EFL Senior Account Manager role at CSM.
  • You will manage client partnerships, oversee activations, analyze results, lead team members, and seek opportunities for business growth while ensuring client goals are met and budget parameters are adhered to.


  • The Skills And Experience You Need:
  • Agency experience is preferred
  • Ability to multi-task; you will be working across a number of activities with tight deadlines
  • Presentation skills (both writing and delivery), internally and to clients / suppliers including use of Microsoft PowerPoint
  • Excellent communication skills – verbal and written
  • Creative thinking
  • Ability to anticipate problems / issues and suggest proactive resolutions to be put into place
  • Attention to detail and organisation critical


  • General account responsibilities include:
  • Partnership planning aligned to client insights on target audience, objectives, budget parameters.
  • Implementation and partnership roll out in conjunction with rights holder and sister agencies, and general account management of suppliers, budget and client reporting
  • Partnership review, interpretation of measurement results and recommendations to the clients
  • Role specific responsibilities include:
  • Management of key relationships with clients, rights holder and suppliers
  • Oversee development and delivery of activations, implementation of partnership rights and touchpoints and success measurement against KPIs
  • Research trends and data to create and deliver strategic presentations
  • Strive to meet client KPI’s and ensure activity is effectively measured
  • Work across additional client programmes and activations
  • Thorough appreciation of client budget parameters
  • Continually seek cost saving measures and opportunities
  • Pursue opportunities to grow business organically
  • Monitor and approve spending of direct reports
  • Manage team members, ensuring that tasks are being completed correctly, efficiently and timely
  • Promote conflict resolution amongst staff, and recommend and manage solutions
  • Regular interactions with Account Director to ensure client goals are managed consistently
  • Additional Responsibilities:
  • Develop clear and concise internal and external presentations and reporting
  • Demonstrate appropriate behaviours, conduct and professionalism in all interactive, written and verbal communications
  • Track time and financial expenses on a day-to-day basis


What are the general account responsibilities for the EFL Senior Account Manager role?

General account responsibilities include partnership planning aligned to client insights, implementation and partnership roll out, general account management of suppliers and budget, and client reporting.

What are some role-specific responsibilities for the EFL Senior Account Manager?

Role-specific responsibilities include managing key relationships with clients, rights holder, and suppliers, overseeing development and delivery of activations, researching trends and data for strategic presentations, striving to meet client KPIs, and managing team members.

What skills and experience are needed for the EFL Senior Account Manager role?

Agency experience is preferred, along with the ability to multi-task, strong presentation skills, excellent communication skills, creative thinking, problem-solving abilities, attention to detail, and organizational skills.

Deploying Talent


Mission & Purpose

CSM es una consultora de servicios migratorios orientada a asesorar al Cliente de manera integrada, en el marco regulatorio internacional y local, que generalmente se genera en la dinámica de las Empresas antes de la contratación de personal extranjero de manera temporal o permanente.