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ELSE Cluster Manager Middle East & Africa

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ABB

1mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Business, Operations & Strategy

AI generated summary

  • You should have a relevant degree, 5+ years in B2B management with P&L experience, strong market understanding, leadership skills, operational excellence experience, and M&A knowledge. English proficiency is essential.
  • You will drive business growth, manage P&L, mentor teams, develop strategies, pursue market opportunities, and ensure compliance while fostering stakeholder relationships and operational excellence.

Requirements

  • Bachelor’s degree in business, Management, Engineering, or a related field.
  • At least 5 years of experience in business management, preferably in service domain, or another B2B industry, with a proven track record in managing business unit with full P&L responsibility at minimum at country level.
  • Strong understanding of international markets, ability to identify customer needs in service and to match those with ABB service offerings. Understanding of local business cultures and legal/regulatory environments.
  • General knowledge of customer applications and processes in the field of Electrification, excellent skills in Customer relations with mature selling behavior and actively driven discussions and negotiations.
  • Excellent leadership, communication, and interpersonal skills in a multicultural environment. Ability to think strategically, make data-driven decisions, and solve complex problems with out-of-the box attitude.
  • Experience in Operational Excellence initiatives to improve efficiency and maximize customer experience through successful execution of complex projects.
  • M&A experience is valued.
  • Proficiency in English and willingness to travel.

Responsibilities

  • As a Cluster Manager you will drive the Electrification Service business growth and profitability across multiple respective countries in the designated geographical area, with overall profit and loss responsibility.
  • By developing and implementing strategic initiatives, driving synergies across the countries, fostering strong relationships with key stakeholders, and ensuring operational excellence, you will deliver sustainable value to the company while adapting to diverse market dynamics and customer needs in each country, in close collaboration with ELSE Marketing & Sales Regional Manager responsible for respective markets.
  • You will be mainly accountable for:
  • Leading and mentoring a team of Local Division Managers across respective countries, fostering a culture of high performance, accountability, and collaboration.
  • Talent development, assessment of organizational effectiveness and ensuring continuous competencies development of subordinate individuals and teams, as well as building an effective, capable and high-performing organization that is agile in driving changes.
  • Developing and executing customer focused business strategy in support and alignment with the regional and global ELSE strategy, identifying growth opportunities, including possible M&A targets within the cluster scope, and leading market penetration strategies in cooperation with marketing & sales.
  • Driving business expansion by identifying and pursuing new market opportunities within respective markets. Adapting strategies to local market conditions, customer expectations, and regulatory requirements.
  • Managing P&L of respective cluster, monitoring and managing financial performance, including budgeting and forecasting, to ensure all business targets are achieved according to plan.
  • Building and maintaining strong relationships with key stakeholders, including clients, partners and other business influencers across respective cluster. Working closely functions at local and region/global level to ensure seamless execution of strategies and projects. Promoting and enabling collaboration in the division, across divisions and business areas to maximize results for ABB.
  • Championing operational excellence and continuous improvement initiatives, ensuring compliance with global and local standards, rules, policies, and procedures, proactively identify and mitigate risks.
  • Ensuring employees across all teams (under scope) understand ABB’s core values and group safety and integrity standards, and act accordingly. Implementing and ensuring compliance with ABB code of conduct, global and local standards, tools, policies, and processes.

FAQs

What is the primary responsibility of the ELSE Cluster Manager for the Middle East & Africa?

The primary responsibility is to drive the Electrification Service business growth and profitability across multiple countries in the designated geographical area, with overall profit and loss responsibility.

What kind of experience is required for this role?

At least 5 years of experience in business management, preferably in the service domain or another B2B industry, with a proven track record in managing a business unit with full P&L responsibility at the country level is required.

What educational background is preferred for applicants?

A Bachelor’s degree in business, Management, Engineering, or a related field is preferred.

Are there any specific skills required for this position?

Yes, candidates should possess excellent leadership, communication, and interpersonal skills, along with the ability to think strategically, make data-driven decisions, and solve complex problems.

Is M&A experience considered valuable for this position?

Yes, M&A experience is valued.

What language proficiency is required for this role?

Proficiency in English is required.

Will the Cluster Manager have a team to manage?

Yes, the Cluster Manager will lead and mentor a team of Local Division Managers across the respective countries.

Is travel required for this position?

Yes, a willingness to travel is necessary for the role.

How does ABB promote its core values among employees?

Employees are expected to understand ABB’s core values and group safety and integrity standards, and act accordingly, ensuring compliance with ABB's code of conduct and policies.

What kind of work model does this position offer?

The work model for this role is hybrid, allowing for flexibility in the work environment.

We energize the transformation of society and industry to achieve a more productive, sustainable future

Manufacturing & Electronics
Industry
10,001+
Employees
1988
Founded Year

Mission & Purpose

ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on more than 130 years of excellence, ABB’s ~105,000 employees are committed to driving innovations that accelerate industrial transformation.

Culture & Values

  • Courage

    ​​​​​​​Take action and manage consequences. Speak up and ask for help. Take calculated risks to create success

  • Care

    Take care of our customers, our people and the environment. Respect and value differences. Do what is right and act with integrity

  • Curiosity

    Believe there is always a better way. Lead with technologies and innovations. Learn from failures and successes

  • Collaboration

    Believe smart people collaborate Build on each other’s strengths and success Partner with our customers