Email & CRM Coordinator

COS

Jun 25

Applications are closed

Job
Full-time
Junior & Mid Level
Marketing
London

Requirements

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.
What you need to succeed:
Previous experience working in CRM
Preferable experience working with Email Service Platforms, knowledge of Adobe Campaign / Emarsys
Good understanding of Google Analytics
Experienced in digital visual presentation and interpreting data for key stakeholders
Ability to prioritise and manage own time effectively
Fashion awareness and creativity
Excellent organizational and analytical skills
Excellent communication skills, the ability to collaborate and establish alignment with key partners and stakeholders

Responsibilities

Develop, build and deploy newsletters and SMS across several markets ensuring accurate, consistent and timely completion of the campaigns
Test all newsletters before sending to ensure accurate template responsiveness across devices and email providers
Co-ordinate copy translations with the translation agency, ensuring deadlines are met for translation submissions
Optimise and refresh triggered campaigns to be seasonally relevant and in line with key content moments
Report on newsletter and trigger campaigns to ensure we’re driving optimum engagement and conversion for all subscribers, across all markets
Collaborate with the regional performance marketing team, ensuring consistent messaging of campaigns and promotions across all channels to maximise overall KPIs, with a focus on traffic, conversion and revenue
Collaborate with the CRM Specialist to support subscriber growth through data acquisition campaigns

FAQs

What are the key responsibilities of an Email & CRM Coordinator in this role?

The key responsibilities include supporting the implementation of CRM initiatives, driving engagement and loyalty, contributing to key business KPIs, and coordinating email marketing campaigns.

Where is the European Regional Team based for this position?

The European Regional Team for this position is based in London.

What is the main objective of this position?

The main objective is to drive engagement, loyalty, and profitable growth through the implementation of CRM initiatives in the European region.

What skills are required for this role?

The required skills for this role include experience in CRM initiatives, email marketing campaigns, and a strong understanding of key business KPIs.

What kind of growth opportunities are available in this role?

There are opportunities for professional growth and development by contributing to the success of CRM initiatives and driving engagement and loyalty in the European region.

COS

Modern, functional, considered design.

Fashion & Arts

Industry

1001-5000

Employees

2007

Founded Year

Mission & Purpose

COS, Collection Of Style, is for women and men who want modern, functional, considered design. Since our launch in 2007, we have opened stores worldwide, each one placed in a carefully considered location with a design concept that preserves buildings’ original features whilst creating a modern gallery space for our collection. Always exploring our original concept of favouring style over fashion, we like timeless design that lives beyond the season. Merging traditional methods with new techniques and innovative fabrics, we work hard to create fashion pieces that look and feel at once classic and modern. We hope you enjoy the attention to detail shown in every garment and the wide breadth of inspiration that defines our collections. We set the bar high at COS - we love welcoming new people, and work hard to provide an environment where everyone feels appreciated and valued. This means we celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background. The nature of our industry means a career at COS will always be fast paced. But it’s also one where initiative is encouraged, and your ambitions can be fulfilled. We do everything we can to bring out the best in our people and watch them grow. Without everyone’s energy and commitment, COS wouldn’t be the company it is today. Welcome!