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Employé Restauration F/H - CDD jusqu'a Février - Temps partiel 32h

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IKEA

23d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You are friendly, a team player, organized, keen to learn, and interested in food service. Experience is a plus. You uphold hygiene standards and engage with customers to improve their experience.
  • You ensure customer satisfaction, welcome and serve clients, maintain hygiene standards, assist in various restaurant tasks, gather feedback, and promote IKEA's values.

Requirements

  • Souriant et ouvert, tu vas facilement au contact du client pour le servir au mieux, et tu travailles volontiers en équipe.
  • Tu aimes apprendre de nouvelles choses et remplir des missions variées, et tu as envie de te développer.
  • Tu sais planifier et organiser ton travail, même quand ça chauffe en cuisine !
  • Travailler en journée et sans coupure convient à ton rythme de vie.
  • Tu as un intérêt pour la vente et le secteur de l’alimentaire, ou de la restauration en particulier.
  • Une expérience préalable dans un métier de service est un plus mais nous sommes ouverts à la variété des talents.
  • Tu seras formé à nos produits, outils et procédures.
  • Tu connais et respectes les règles d’hygiène et de sécurité.
  • Tu es régulièrement présent sur tes zones pour t’assurer qu’elles sont conformes aux attentes de nos clients.
  • Tu entretiens un dialogue quotidien avec les clients pour recueillir leurs commentaires, mieux connaître leurs attentes et mettre en place des actions correctives au besoin afin qu’ils aient envies de revenir souvent.
  • Tu es force de proposition sur la manière d’améliorer en permanence l’accueil de nos clients et la commercialité de notre offre.
  • Tu es un bon ambassadeur des valeurs IKEA auprès de nos clients.

Responsibilities

  • En tant que collaborateur restauration, tu t’assures que nos clients sont toujours au centre de nos priorités et tu participes à leur offrir un moment agréable.
  • Tu accueilles les clients et tu les sers en te montrant attentionné.
  • Tu es susceptible d'intervenir dans l'ensemble des points restauration : restaurant, bistro/épicerie, restaurant d'entreprise le cas échéant.
  • Selon ton affectation, tu seras amené à faire de la production, du service, de la réception de commandes, de la mise en rayon, du nettoyage, de l'encaissement.
  • Tu connais et respectes les règles d’hygiène et de sécurité.
  • Tu es régulièrement présent sur tes zones pour t’assurer qu’elles sont conformes aux attentes de nos clients.
  • Tu entretiens un dialogue quotidien avec les clients pour recueillir leurs commentaires, mieux connaître leurs attentes et mettre en place des actions correctives au besoin afin qu’ils aient envies de revenir souvent.
  • Tu es force de proposition sur la manière d’améliorer en permanence l’accueil de nos clients et la commercialité de notre offre.
  • Tu es un bon ambassadeur des valeurs IKEA auprès de nos clients.

FAQs

What is the job role for this position?

The job role is as an Employé Restauration, where you will be responsible for serving customers and ensuring their satisfaction in various dining areas within IKEA.

What is the duration of this contract?

The contract is a CDD (fixed-term contract) until February.

What is the working schedule for this position?

The position is part-time at 32 hours per week, without breaks, and the latest service ends at 8:30 PM.

Is prior experience in the service industry required for this position?

While prior experience in the service industry is a plus, it is not required, as training will be provided for products, tools, and procedures.

What are the main responsibilities of the Employé Restauration?

Main responsibilities include welcoming and serving customers, maintaining hygiene and safety standards, engaging with customers for feedback, and contributing to the overall improvement of customer service.

What are the salary and benefits for this role?

The salary starts from 1840 € gross per month for a full-time equivalent, with additional benefits such as a 13th-month bonus, performance-related variable pay, health insurance, employee discounts, and more.

Is there an emphasis on team collaboration in this role?

Yes, the role requires working willingly as part of a team and engaging positively with colleagues and customers.

What is IKEA's approach to diversity and inclusion in the workplace?

IKEA is actively committed to diversity and inclusion, fostering a mixed and supportive environment where individuals from various backgrounds can develop their careers.

Will there be opportunities for professional growth?

Yes, IKEA encourages continuous learning and offers various opportunities for personal and professional development within the company.

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IKEA

The IKEA vision is to create a better everyday life for the many people

Retail & Consumer Goods
Industry
10,001+
Employees
1943
Founded Year

Mission & Purpose

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.

Culture & Values

  • Togetherness

    Togetherness is at the heart of the IKEA culture. We are strongest when we trust each other, pull in the same direction and have fun together.

  • Caring for people and planet

    We want to be a force for positive change. We have the possibility to make a significant and lasting impact — today and for the generations to come.

  • Cost-consciousness

    As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality.

  • Simplicity

    A simple, straightforward and down-to-earth way of being is part of our Smålandic heritage. It is about being ourselves and staying close to reality. We are informal, pragmatic and see bureaucracy as our biggest enemy.

  • Renew and improve

    We are constantly looking for new and better ways forward. Whatever we are doing today, we can do better tomorrow. Finding solutions to almost impossible challenges is part of our success and a source of inspiration to move on to the next challenge.

  • Different with a meaning

    We are not like other companies and we don’t want to be. We like to question existing solutions, think in unconventional ways, experiment and dare to make mistakes - always for a good reason.

  • Give and take responsibility

    We believe in empowering people. Giving and taking responsibility are ways to grow and develop as individuals. Trusting each other, being positive and forward-looking inspires everyone to contribute to development.

  • Lead by example

    We see leadership as an action, not a position. We look for people’s values before competence and experience. People who ‘walk the talk’ and lead by example. It is about being our best self and bringing out the best in each other.