FAQs
What is the main focus of the Employee Care LOA Representative role?
The main focus is to provide top-notch support to employees regarding leave of absence matters, ensuring a delightful employee experience as they navigate HR issues related to leave.
What qualifications are required for this position?
A minimum of 3 years of experience in payroll processing, leave of absence support, or a related field is required, along with proficiency in ADP or similar timekeeping software and a strong understanding of various leave types.
What are the working hours for the Employee Care team?
The working hours for the Employee Care team are Monday to Friday, from 9 am to 7 pm EST.
Is this position fully remote?
No, this position requires attendance at a McKesson hub office location as requested, and it operates in a traditional office environment.
What skills are considered critical for the Employee Care LOA Representative role?
Critical skills include effective communication, problem-solving ability, strong analytical skills, relationship management, and the capacity to work in a fast-paced environment.
What are some of the key responsibilities of this role?
Key responsibilities include case management and systems updates, providing customer-focused support, preventing issues through proactive review and research, collaboration with internal and external partners, and supporting Employee Care operations.
What type of training or education is preferred for this position?
A High School Diploma or equivalent is required, while an Associate’s or Bachelor’s degree in Business, Human Resources, or a related field is preferred.
What is the compensation range for the Employee Care LOA Representative position?
The base pay range for this position is $21.95 - $36.59, which can vary based on performance, experience, and other factors.
How does McKesson approach diversity and inclusion in hiring?
McKesson is committed to a diverse and inclusive environment and provides equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, or genetic information.
What systems will the Employee Care LOA Representative need to navigate?
The Representative will need to navigate multiple HR systems, including ADP and ServiceNow, to assist employees and people leaders effectively.