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Employee Engagement Specialist (m/f/x)

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HelloFresh

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Magdeburg

AI generated summary

  • You have strong organizational skills, 2+ years in HR or customer service, bilingual (German/English), a bachelor's degree preferred, great communication skills, and Google Apps proficiency.
  • You will support engagement initiatives, foster inclusivity, oversee programs, gather employee feedback, improve workplace culture, and collaborate with Operations and the People team on various projects.

Requirements

  • You are a talent with strong organizational skills and a goal-oriented approach to work
  • You are a collaborator who focuses on relationship building, stakeholder management and working closely with other members of the team and the business
  • You are a self-starter who can work independently while also contributing to a high-performing team
  • You are a creative and an innovator with the ability to efficiently execute against several competing tasks and projects
  • You are focused on effective and inclusive teamwork with the capability to thrive in an autonomous environment working with a diverse set of stakeholders
  • You are able to self-manage on a day-to-day basis based on your roles and responsibilities without concerns to ask questions and escalate quickly when you need assistance
  • You are bilingual (German and English) or even speak further languages
  • You have 2+ years of work experience in a related field, HR, customer service, and/or coordinator position
  • You have experience in supporting general HR functions (strongly preferred)
  • You have a Bachelor’s degree or equivalent work experience preferred
  • You have a strong customer service focus - hospitality and a contagious positive attitude are key
  • You have exceptional communication (both written and verbal), interpersonal, and problem-solving skills
  • You have proficient skills in using Google Apps (i.e., Gmail, Docs, Slides, Sheets)
  • You have demonstrated the ability to handle confidential information with professionalism and integrity

Responsibilities

  • You will represent the Employee Engagement task force at the Barleben Distribution Center and contribute to the broader team’s efforts to align engagement initiatives.
  • Your role will involve supporting local programs to foster a culture of inclusivity and two-way communication, using a variety of communication tools such as screens, flyers, text messages, posters, and in-person meetings.
  • You will oversee current engagement programs and collaborate with local site operations and the People team to help roll out new initiatives. You will also evaluate the effectiveness of these programs via employee roundtables and surveys and identify areas for improvement to ensure they meet the diverse needs of employees.
  • Working directly with employees, you will gather feedback and help identify ways to improve the local workplace culture. You will build strong partnerships with cross-functional teams, particularly Operations, to ensure the employee experience is a priority.
  • Additionally, you will collaborate with the local People team to ensure smooth and effective operational processes, and provide support for ad-hoc projects as needed by the People or Operations teams.

FAQs

What are the main responsibilities of the Employee Engagement Specialist?

The main responsibilities include managing and improving local engagement programs, collecting employee feedback, promoting cross-functional partnerships, overseeing existing programs, collaborating with local operations and the People team, and supporting ad-hoc projects.

What qualifications are required for this position?

Candidates should have 2+ years of experience in a related field, a Bachelor’s degree or equivalent work experience, strong customer service focus, exceptional communication skills, and proficiency in Google Apps. Bilingualism in German and English is also required, with additional languages preferred.

Is experience in HR functions necessary for this role?

Experience in supporting general HR functions is strongly preferred but not strictly necessary.

What type of work environment can I expect?

The work environment is modern and comfortable, located in Barleben near Magdeburg, with great co-workers and a focus on employee well-being.

Are there opportunities for professional development?

Yes, there are development possibilities along with internal trainings and a central Learning & Development budget for teams.

What benefits are offered to employees?

Benefits include a competitive salary, 30 days of vacation, discount offers, social events, well-being initiatives, a company pension scheme, and a monthly allowance for the Deutschlandticket.

Is the position full-time or part-time?

The job description does not specify, but it is generally assumed that such roles are full-time positions unless stated otherwise.

How can I apply for the Employee Engagement Specialist position?

You can apply by submitting your complete application documents, including any relevant German or English language certificates and documents regarding residence and work permits. Photos and specific personal characteristics are optional to include.

Will I need to handle confidential information in this role?

Yes, the role requires handling confidential information with professionalism and integrity.

What languages are necessary for this position?

Fluency in both German and English is required, with additional languages being a plus.

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HelloFresh

We change the way people eat forever.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022. HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs.

Culture & Values

  • Speed and Agility

    We make quick but informed decisions, we iterate and move faster than everybody else. We get things done here.

  • Data Drivenness

    We are data-driven because data is our vehicle to learn and to make decisions based on fact rather than gut-feeling.​​​​

  • Learning Never Stops

    We value those with a mindset that learning never stops, who always seek to better themselves and those around them, on both small and large scale.

  • Egoless Environment

    We operate in an egoless environment, where we want you to speak up and challenge the status quo.​​​

  • Relentless Prioritisation

    We stay laser focused and prioritise even if there are 100 things that require our attention.

  • Customer Centricity

    Whether we are designing new products or engaging with customers, we strive to keep their needs and interests at the forefront of everything that we do.​​​​​

  • Long-Term Orientation

    We build for the long-term. We move with speed and agility today to create a scalable and sustainable organization for tomorrow.