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Employee Experience Specialist II (Hybrid)

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CareSource

15d ago

  • Job
    Full-time
    Junior Level
  • Consulting
    People, HR & Administration
  • Dayton
  • Quick Apply

AI generated summary

  • You need a Bachelor’s degree, 2+ years in HR, familiarity with Workday and Qualtrics, Microsoft Office skills, strong communication, and problem-solving abilities. PHR certification is a plus.
  • You will manage employee experience processes, support performance reviews, enhance onboarding, oversee recognition programs, analyze feedback data, and drive continuous improvements while handling multiple projects.

Requirements

  • Bachelor’s Degree or equivalent years of relevant work experience in human resources or related discipline is required
  • Minimum of two (2) years of experience in human resources, talent management, organizational development, or related field highly preferred
  • Experience working within the Workday and Qualtrics platforms preferred
  • Proficient in Microsoft Office including Word, Excel, PowerPoint
  • Demonstrated ability to execute and track project plans and timelines
  • Experience with performance management and experience surveys preferred
  • Demonstrated written, verbal and interpersonal communication skills
  • Strong problem-solving and critical thinking skills
  • Ability to manage multiple priorities and demonstrate self-direction
  • Attention to detail, planning, organization and prioritization skills
  • Strong relationship-building skills
  • Ability to work independently and in a team setting
  • Effective time management skills and strong customer service orientation
  • Ability to maintain confidentiality
  • Professional in Human Resources (PHR) Certification preferred

Responsibilities

  • Responsible for successful administration of processes supporting the implementation of the CareSource employee experience strategy
  • Support the execution of the annual performance process, including goal setting, mid-year and year-end reviews with a focus on reviewing and testing system enhancements, updating resources and support tools, reporting and timely responses to questions, and issue resolution
  • Participate in the buildout, dashboard/data reporting related to candidate, life cycle and employee experience surveys to drive a culture of feedback, development, and inclusion across the organization
  • Collaborate on the design and implementation of new employee experience process/resource enhancements to streamline an accelerate the integration of new employees into the organization
  • Support the execution of the Employer of Choice strategy by collaborating on data collection and management needs
  • Responsible for timely, accurate and effective administration of employee recognition platforms, processes and reporting to support the successful implementation of the overall employee recognition strategy
  • Develop and maintain project and implementation plans for Employee Experience processes and initiatives on as needed basis
  • Contribute to the ongoing evaluation and enhancement of current systems, processes, and resources, identify and recommend improvements, and ensure timely, effective communication of changes or enhancements
  • Manage multiple projects simultaneously, quickly shift priorities and deliver excellent solutions under tight timelines
  • Perform other job duties as requested

FAQs

What is the main responsibility of the Employee Experience Specialist II?

The main responsibility is to support the implementation of performance and employee experience processes that cultivate a positive and inclusive employee experience, positioning CareSource as an employer of choice.

What kind of experience is preferred for this position?

A minimum of two (2) years of experience in human resources, talent management, organizational development, or a related field is highly preferred.

What platforms should candidates be familiar with?

Experience working within the Workday and Qualtrics platforms is preferred.

What type of education is required for this role?

A Bachelor's Degree or equivalent years of relevant work experience in human resources or a related discipline is required.

What are the working conditions for the Employee Experience Specialist II?

The role is in a general office environment, where the employee may be required to sit or stand for extended periods of time.

Is a certification required for this position?

A Professional in Human Resources (PHR) Certification is preferred but not required.

What skills are important for the Employee Experience Specialist II?

Important skills include strong written and verbal communication, problem-solving and critical thinking, attention to detail, relationship-building, and effective time management.

Is there a salary range for this position?

Yes, the compensation range is $53,400.00 - $85,600.00, depending on the candidate’s education, training, and experience.

Are there opportunities for professional development in this role?

Yes, the organization values the development of both self and others, fostering an environment of professional growth.

Does CareSource offer any benefits for this position?

Yes, CareSource offers a substantial and comprehensive total rewards package for employees.

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CareSource

Finance
Industry
1001-5000
Employees

Mission & Purpose

Health Care with Heart. It is more than a tagline; it’s how we do business. CareSource has been providing life-changing health care to people and communities for 30+ years and we continue to be a transformative force in the industry by placing people over profits. CareSource is and will always be member-first. Even as we grow, we remember the reason we are here – to make a difference in our members’ lives by improving their health and well-being. Today, CareSource offers a lifetime of health coverage to over 2.3 million members through plan offerings including Marketplace, Medicare products and Medicaid. With our team of 4,500+ employees located across the country, we continue to clear a path to better life for our members. Visit the "Life"​ section to see how we are living our mission in the states we serve.