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Employee Relations - Associate - Mumbai

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JP Morgan Chase & Co.

25d ago

  • Job
    Full-time
    Mid Level
  • Consulting
    People, HR & Administration
  • Mumbai

AI generated summary

  • You should have experience in employee relations, strong relationship-building skills, knowledge of ER practices, excellent time management, and proficiency in Microsoft Office.
  • You will investigate employee conduct issues, ensure high-quality reporting, support HR projects, analyze trends, improve processes, and promote a trusted ER brand while engaging in audits and compliance.

Requirements

  • Working knowledge or experience in matters related to unsatisfactory performance, unauthorized leaves, redundancy management, background screening and other HR policy violations;
  • Demonstrated success in building strong relationships and trusted advisor status across Legal, Compliance, Global Security, and with Human Resources colleagues;
  • Knowledge of ER practices, procedures, and policies;
  • Excel operationally and have a laser focus on key stakeholder experience – employees, managers, partners;
  • Actively challenges the status quo and acts as a catalyst for change by decisively adopting innovative ways of working, driving continuous improvement;
  • Identifies and understands business trends to improve culture and mitigate risks
  • Strong time management and multi-tasking abilities;
  • Disciplined and drives for results; actively applies feedback from key stakeholders;
  • Strong consulting/problem resolution experience with demonstrated ability to influence all employee levels from front line to senior leaders;
  • Demonstrates expected risk/controls behaviors by holding self and others accountable to operate within established standards and procedures
  • Proficiency in Microsoft Office suite

Responsibilities

  • Investigating code of conduct related matters inclusive of harassment, discrimination, retaliation, workplace violence, inappropriate behavior and executive office complaints ensuring proper escalation, engagement and fairness is delivered across all stakeholder groups;
  • Reach HR disciplinary outcomes for assigned employee conduct investigations, including investigations led by Control Partners and Employee Relations;
  • Ensure the enquiry and investigation reports meet the highest quality standards and adherence to case management timelines and system requirements;
  • Support Employee Relations leadership on implementing key country-wide projects around conduct, governance, policy and control;
  • Partner with Employee Relations leadership in analyzing and providing insights to senior leaders and HR stakeholders on areas of focus and emerging trends, to enable proactive interventions within the organization;
  • Partner with ER leadership, as appropriate, globally to understand regional differences and requirements;
  • Proactively identify opportunities for process improvement and refinement of services;
  • Demonstrate expected behaviors, as well as, identify and escalate issues in a timely manner;
  • Deliver a trusted ER brand known to employees and managers as a place where their voices are heard and acted on accordingly and build a first class experience to all employees, stakeholders and control partners through effective collaboration and communication;
  • Participate in various risk and control initiative, including assisting with regulatory responses on employee conduct matter and engage, conduct & participate in the ER aspects of organizational audits, transactions and RFPs.

FAQs

What is the role of the Employee Relations Associate in Mumbai?

The Employee Relations Associate focuses on enhancing the employee experience, investigating code of conduct matters, partnering with leadership on employee engagement, and implementing best practices in HR.

What are the primary responsibilities of this position?

Key responsibilities include investigating employee conduct issues, ensuring quality reports, supporting leadership on country-wide projects, analyzing trends to enable proactive interventions, and participating in risk and control initiatives.

What qualifications are required for the role?

Required qualifications include knowledge of employee relations practices, experience in HR policy violations, strong problem resolution skills, and the ability to build trusted relationships across various departments.

Is proficiency in Microsoft Office necessary for this position?

Yes, proficiency in the Microsoft Office suite is preferable for this role.

What type of experience is beneficial for candidates applying for this role?

Beneficial experience includes working with issues related to unsatisfactory performance, redundancy management, and background screening, as well as having strong consulting skills.

How does the Employee Relations team contribute to the organization?

The Employee Relations team helps set a global vision and strategy to address employee needs, enhances the employee experience, and ensures adherence to conduct and governance policies.

Is this position open to candidates from diverse backgrounds?

Yes, JPMorgan Chase is an equal opportunity employer and values diversity and inclusion, welcoming applicants from various backgrounds.

What support is available for employees with disabilities or religious needs?

The company makes reasonable accommodations for applicants and employees' religious practices and beliefs, as well as for mental health or physical disability needs.

Are there opportunities for professional development in this role?

Yes, this role allows for professional growth through partnerships with HR leaders, exposure to various HR initiatives, and participation in organizational audits and projects.

What is the company’s stance on employee feedback and concerns?

JPMorgan Chase emphasizes creating a trusted Employee Relations brand where employees feel their voices are heard and acted upon, ensuring a supportive environment.

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JP Morgan Chase & Co.

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. © 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Benefits

  • Healthcare and Insurance Plans

    Our employees are entitled to a variety of healthcare insurance plans, ranging from medical, dental and vision, to life and accident, disability, before-tax spending accounts, and group legal services.

  • Wellness Programs

    We are committed to providing employees with exceptional care — including arranging wellness screenings and assessment as well as access to health coaches, counseling, and guidance services for our employees.

  • Employee Programs

    Programs offered to eligible employees include parental leave, back-up child care services, flexible work options, matching gifts, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

  • Family Care

    We know how important your family's health is to you so we offer a variety of healthcare packages that cover you and your partner, your children and your parents.

  • Hybrid Working Model

    Dependent on the needs of the business and the nature of the role, JPMorgan Chase offers a hybrid work model for some roles, with at least three days on-site.