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Employee Relations Consultant

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FM Global

1mo ago

  • Job
    Full-time
    Mid Level
  • Consulting
    People, HR & Administration
  • Johnston

AI generated summary

  • You need a Bachelor's degree, 3+ years in employee relations, strong writing and communication skills, and experience managing workplace issues. Global org experience preferred.
  • You will advise on workplace issues, manage performance and disciplinary actions, lead investigations, handle exit interviews, analyze employee data, and develop ER policies and tools.

Requirements

  • Required Education:
  • Bachelors Degree is required (a combination of education and work experience will be considered in lieu of a degree)
  • Highly Preferred Education:
  • Degree in Human Resources Management
  • Required Work Experience:
  • 3+ years of work experience in employee relations or related field
  • 3+ years in a mid- to large-size corporate organization
  • 1+ year of experience handling performance management issues and other matters requiring remedial/corrective action
  • Highly Preferred Work Experience:
  • 3+ years of experience in a global organization
  • Experience navigating intricate leave of absence and workplace accommodation requests
  • Required Skills:
  • Experience managing a wide range of employee relations issues and conducting end-to-end workplace investigations
  • Knowledge of employment legislation, workplace policies, and employee relations best practices
  • Strong writing skills, including experience writing investigation reports and ability to distill key messages from large amounts of information
  • Excellent interpersonal communications, with the ability to build trust and influence with diverse partners and stakeholders
  • Superb active listening skills, discretion with sensitive situations, and demonstrable sound judgment
  • Proactive and self-motivated; able to manage priorities with minimal oversight and direction
  • Proven ability to take a flexible and creative approach to problem-solving
  • Highly Preferred Skills:
  • Proficiency in computer skills, including MS Office and Workday
  • Experience using case management systems

Responsibilities

  • Provide trusted advice and counsel to employees, line managers, and HRBPs on navigating common workplace issues and interpreting policies and procedures.
  • Partner with managers and HRBPs to address employee underperformance, disciplinary matters, and sensitive leaves of absence/ADA accommodations; support the development and execution of associated action plans, communications, and documentation.
  • Lead end-to-end investigations into Tier 1 workplace complaints and concerns, generating detailed investigation reports and providing timely and appropriate stakeholder updates.
  • Collaborate with other ER CoE team members on Tier 2 investigations as needed.
  • Utilize the HR Acuity case management tool to document and manage employee relations cases and investigations.
  • Maintain technical knowledge of the tool to provide guidance and support to team members, including organizing periodic user training.
  • Manage the exit interview process for North American voluntary departures, track feedback from departing employees, and generate data-driven insights for relevant HRBPs and stakeholders.
  • In consultation with HRBPs and ER CoE team members, generate termination letters, release agreements, and other necessary documentation.
  • Serve as the primary contact for departing employees and coordinate with Payroll, Benefits, and Technology teams to ensure a smooth transition.
  • Use HR Acuity, Vemo (workforce planning analytics tool), and other data sources to analyze employee data and trends, identifying potential issues and recommending proactive solutions.
  • Contribute to developing tools, templates, and processes to support the standardization and centralization of ER functions.
  • Participate in developing, implementing, and reviewing ER-related policies and procedures to ensure they are up to date and effective.

FAQs

What is the main responsibility of the Employee Relations Consultant?

The Employee Relations Consultant provides expert guidance on a wide range of day-to-day employee relations matters, leads the management of Tier 1 ER cases, investigates workplace complaints, and collaborates with various HR teams.

What are Tier 1 ER cases?

Tier 1 ER cases involve routine employee relations issues such as performance management, conduct challenges, conflict resolution, leaves of absence, workplace accommodations, and policy compliance.

Where is the position based?

The position can be based out of Johnston, RI or Norwood, MA, with occasional travel to Johnston.

Is remote work an option for this role?

Yes, remote work is flexible 1-2 days per week, depending on business needs.

What is required in terms of education for this position?

A Bachelor's Degree is required, although a combination of education and work experience may be considered in lieu of a degree.

What type of work experience is required for the Employee Relations Consultant?

The role requires 3+ years of work experience in employee relations or a related field, including 3+ years in a corporate organization and at least 1 year of experience handling performance management issues.

Are there any preferred qualifications for this position?

Highly preferred qualifications include a degree in Human Resources Management, 3+ years of experience in a global organization, and experience navigating complicated leave of absence and workplace accommodation requests.

What skills are required for this role?

Required skills include experience in managing employee relations issues, knowledge of employment legislation, strong writing and interpersonal communication skills, active listening skills, discretion, and sound judgment.

What is the salary range for the Employee Relations Consultant position?

The hiring range for this position is $90,720-$130,400, with the final salary offer varying based on individual education, skills, and experience.

What benefits are included in the Total Rewards program?

The Total Rewards program includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, and flexible time off allowances.

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FM Global

Protect Your Purpose.

Finance
Industry
5001-10,000
Employees
1835
Founded Year

Mission & Purpose

FM is one of the world's largest commercial property insurers. For nearly two centuries, businesses have trusted us to deliver comprehensive risk assessments, develop robust property insurance plans, and foster engineering-based solutions that help protect them against fire, natural disasters, and more. We provide over one-third of all Fortune 1000 companies with data-backed risk management solutions that allow them to prepare and prosper. Fortune Magazine ranks FM as the United State's 534th most prominent company. With 5,600+ employees around the world, including 1,878 loss prevention engineers, FM is also a great place to build a career.