FAQs
What is the primary purpose of the Employee Relations Manager position?
The primary purpose is to provide employee relations support, guidance, and advice to field management and employees in assigned regions, ensuring compliance with company policies and local, state, and federal employment regulations.
What are the key responsibilities of the Employee Relations Manager?
Key responsibilities include case management, training field staff, managing employee relations matters, providing coaching and guidance to managers, conducting climate assessments, and interpreting HR policies to ensure compliance with employment laws.
What qualifications are required for this position?
A Bachelor's Degree is required; an Advanced Degree is desirable, along with 5 to 8 years of related experience, or equivalent directly related work experience. SHRM Certification is also desirable.
What skills are essential for the Employee Relations Manager?
Essential skills include strong communication abilities, organizational skills, change management, problem-solving, adaptability to a dynamic environment, confidentiality adherence, and strong customer service skills.
Is travel required for this position?
Yes, travel may be required for investigations, training, and business needs.
How does the Employee Relations Manager handle sensitive situations?
The manager is expected to address sensitive and/or stressful situations with tact, discretion, and strict adherence to confidentiality requirements.
Does the company have any specific commitments related to diversity and inclusion?
Yes, the company is an EO/AA Employer, actively supporting minorities, females, veterans, individuals with disabilities, and varied sexual orientations and gender identities.
Are there opportunities for professional development within this role?
Yes, the role encourages learning and growth, and the Employee Relations Manager may mentor other staff and support junior level staff with complex tasks.
What types of programs does the Employee Relations Manager administer?
The manager administers personnel and employee relations programs in accordance with company policies, including compliance with Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA), and the Americans with Disabilities Act (ADAAA).
How does the Employee Relations Manager contribute to team dynamics?
The manager works collaboratively with field managers, regional leaders, and other organizational partners, providing coaching, guidance, and facilitating communication to ensure smooth operations and compliance within the team.