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EMPLOYMENT PROGRAM MANAGER II

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • San Francisco

Requirements

  • Visa Sponsorship
  • This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
  • Minimum Requirements
  • You will find the Minimum Requirements in the Class Specification.
  • Special Requirements
  • Submit the following documents:
  • 1. State Application (STD 678)
  • 2. Statement of Qualifications
  • It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov.
  • To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
  • Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
  • Statement of Qualifications Requirements
  • A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.
  • The SOQ should be typed and not more than two pages in length, not less than 12-point font, single-spaced, with margins not less than one inch, including your first and last name at the top of the page.
  • Background Investigation Requirement
  • The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
  • ADDITIONAL DEPARTMENT INFORMATION
  • The Employment Development Department may require a new probation in accordance with applicable probationary period rules.

Responsibilities

  • Under the general direction of the Employment Development Administrator Multi-functional Center Office Manager, serves as Section Supervisor/Manager.
  • Provides leadership to the subordinate staff by modeling the mission, vision, values and marketing of the Employment Development Department (EDD) and the Branch in everyday interactions with staff as well as with internal and external customers. Responsible for demonstrating a commitment to the Multi-functional Center effort, working with staff to plan for effective and efficient delivery of assigned program components consistent with these recognized quality goals and leading staff in celebrating the successes of the program. Directly supervises the first level managers in their section. Participates in the establishment and maintenance of effective working relationships with staff, management and partner offices and responsible for training and staff development.
  • Responsible for daily operations of the Multi-functional Center which may include Determinations, Appeals, Adjustments, Overpayments, Payment Authorization, Clerical and Claim Filing staff. Organizes workflow and resources to achieve the desired objective of quality of production. Ensures that the Center is consistent with mandated statewide policies and procedures by providing expert knowledge of complex automated systems, data relationships, productivity forecasting, and budget and resource management to produce reports, measuring outcomes and expenditures to the Multi-functional Manager/s and Division staff.

FAQs

Do we support remote work?

Yes, we have a hybrid work schedule that allows for some telework, subject to departmental discretion and business needs.

Is this position eligible for visa sponsorship?

No, this position is not eligible for visa sponsorship; applicants must be authorized to work in the U.S. without the need for sponsorship.

What are the working hours for this position?

The working hours for this position are from 8:00 am to 5:00 pm, Monday through Friday.

Where is the work location for this job?

The work location for this position is in San Francisco County.

What documents are required to apply for this position?

A completed State Examination/Employment Application (STD 678), a Statement of Qualifications, and any applicable documents are required to apply.

What is the final filing date for applications?

The final filing date for applications is February 6, 2025.

What are the desirable qualifications for this position?

Desirable qualifications include two years of recent Unemployment Insurance experience, strong communication skills, demonstrated leadership experience, customer service and conflict management skills, coaching skills, program management skills, and personnel management skills.

Who can apply for this job?

Individuals currently in the classification, eligible for lateral transfer, reinstatement, list eligibility, or Training and Development assignments can apply, along with SROA and surplus candidates who have priority.

What is the salary range for the Employment Program Manager II position?

The salary range for this position is between $6,960.00 and $8,713.00 per month.

What is the background investigation requirement for this position?

Applicants may be required to pass a background investigation, which includes completing a personal history statement and fingerprint checks, but applicants will not be asked about conviction history unless they receive a conditional offer of employment.

Our Business is Your Success. #WorkingInCA #CAJobs

Government
Industry
5001-10,000
Employees

Mission & Purpose

When you turn to us, we have a program that can help you reach your goals. From time to bond with your newborn, some cushion to find a job after being laid off, the resources to focus on your recovery after being injured, to the guidance and support that can help you manage a successful business in California, we’ll help you get there. The EDD serves millions each year through our dedicated programs and services and is available to all Californians. This includes unemployment and disability benefits, Paid Family Leave, workforce services and more! Our page is dedicated to providing you with timely news and information about our Department. This page is not a customer support or help desk for technical or claim-related issues. If you need help with any of our services, we encourage you to use one of the many self-help portals on our website at https://edd.ca.gov/about_edd/Online_Services.htm. Please do not share any personal information on our channel, including your Social Security number, claim number, address, phone number, medical information, or employment history. Our channel is available to the public and as such, personal information should not be shared. Any reference or association we make on this page does not constitute an endorsement or recommendation by the EDD. We welcome your comments and feedback on our page and ask that you adhere to our "Comment Policy" when communicating with our community. Read our "Comment Policy" at https://www.edd.ca.gov/about_edd/social-media.htm.