Logo of Huzzle

Engagement Manager

image

Capgemini

Yesterday

  • Job
    Full-time
    Expert Level
  • Consulting
    Business, Operations & Strategy
  • Melbourne

AI generated summary

  • You need 10+ years in project management, strong Agile and Waterfall skills, senior executive reporting, risk management, and experience in Big Data analytics; certifications in Agile/SCRUM preferred.
  • You will manage complex programs, provide executive reporting, prioritize delivery, coach teams in Agile, influence stakeholders, foster best practices, and clear obstacles to ensure efficient value delivery.

Requirements

  • Senior Executive Relationship and Reporting Skills
  • Advanced Delivery capability with strong risk and issue management skills
  • Executive reporting and attendance at steering committees
  • Mentor and coach agile delivery across teams as required
  • Proactively Monitor and intervene to ensure consistent delivery disciplines are undertaken and proper governance and measures are in place/followed
  • Support delivery and align them to value stream release trains
  • Oversight and support delivery outcomes across complex matrixed organizations
  • Manage complex works programs across matrixed organizations
  • Provide Executive reporting
  • Manage complex risks and issues across a complex program of work
  • Help establish persistent delivery teams;
  • Oversight of agile delivery based on the organization's agile delivery approach
  • Work with delivery teams, business stakeholders and product owners to break down work if required
  • Help prioritize iterative incremental delivery of business value and manage any re-prioritization if the program changes based on executive input
  • Support engineering managers and value stream leads to plan for work;
  • Provide resource and financial forecasts based on the delivery pipeline across the program
  • Coach on maintaining RALLY/JIRA Hygiene,
  • Promote an Agile way of working amongst team members;
  • As a part of the role, can build productive team culture and dynamics across a complex program
  • As a part of the role, coach teams for performance and build a “high performance” culture
  • Have the ability to facilitate alternative solution approaches using a consultative style and obtain agreed consensus across a broad stakeholder group
  • Proven experience in building and managing communities of Practice
  • Foster adoption of proven best practices in Agile from the Industry
  • Work with teams to set up delivery measures, baseline them, and drive continuous improvement
  • Have the ability to influence and change if required existing delivery practices to allow efficient business value delivery
  • Clear obstacles and impediments blocking the team and protect the team from external interruptions and distractions;
  • Demonstrate deep experience in Agile and Waterfall methodologies
  • Track record in delivery by leading through engagement, influencing stakeholders, motivating others, and fostering synergy
  • Have strong communication skills
  • Successfully implement program/value stream delivery
  • Be able to establish delivery measures/metrics
  • Leadership – accountability, critical thinking, empowerment of squad;
  • Program Management
  • Exceptional written and verbal communication skills;
  • Strong interpersonal skills and ability to influence;
  • Has worked with senior client manages
  • Sound Big Data/data lake - technical and analytical background;
  • Experience within the banking domain would be advantageous;
  • Experience in solutions for data platforms/cloud-native solutions would be advantageous;
  • Project Management Certification
  • Agile/SCRUM Certification
  • Education level – Degree in Computer Science or related field;
  • 10 years of project/program management experience
  • Have managed in a complex team/client environment
  • Managed Big Data/Analytics programs would be advantageous;
  • Candidate must have relevant VISAs, Australian PR, or Australian Citizenship;
  • Experience working with the Financial / Supply Chain / Logistics/ Retail / FMCG Industry is preferred but not mandatory.

Responsibilities

  • Manage complex works programs across matrixed organizations
  • Provide Executive reporting
  • Manage complex risks and issues across a complex program of work
  • Help establish persistent delivery teams;
  • Oversight of agile delivery based on the organization's agile delivery approach
  • Work with delivery teams, business stakeholders and product owners to break down work if required
  • Help prioritize iterative incremental delivery of business value and manage any re-prioritization if the program changes based on executive input
  • Support engineering managers and value stream leads to plan for work;
  • Provide resource and financial forecasts based on the delivery pipeline across the program
  • Coach on maintaining RALLY/JIRA Hygiene,
  • Promote an Agile way of working amongst team members;
  • As a part of the role, can build productive team culture and dynamics across a complex program
  • As a part of the role, coach teams for performance and build a “high performance” culture
  • Have the ability to facilitate alternative solution approaches using a consultative style and obtain agreed consensus across a broad stakeholder group
  • Proven experience in building and managing communities of Practice
  • Foster adoption of proven best practices in Agile from the Industry
  • Work with teams to set up delivery measures, baseline them, and drive continuous improvement
  • Have the ability to influence and change if required existing delivery practices to allow efficient business value delivery
  • Clear obstacles and impediments blocking the team and protect the team from external interruptions and distractions;
  • Demonstrate deep experience in Agile and Waterfall methodologies
  • Track record in delivery by leading through engagement, influencing stakeholders, motivating others, and fostering synergy
  • Have strong communication skills
  • Successfully implement program/value stream delivery
  • Be able to establish delivery measures/metrics

FAQs

What is the primary role of an Engagement Manager at Capgemini?

The primary role of an Engagement Manager is to work with senior clients and manage delivery squads to achieve business outcomes, ensuring synchronization between IT delivery and business objectives.

What qualifications and experience are preferred for the Engagement Manager position?

Preferred qualifications include a degree in Computer Science or a related field, 10 years of project/program management experience, leadership skills, and sound knowledge of Big Data and analytics programs.

Is experience in the banking domain advantageous for this role?

Yes, experience in the banking domain is considered advantageous for the Engagement Manager position.

What methodologies does the Engagement Manager need to be familiar with?

The Engagement Manager should demonstrate deep experience in both Agile and Waterfall methodologies.

Will the Engagement Manager be responsible for managing risks and issues?

Yes, the Engagement Manager will be responsible for managing complex risks and issues across the program of work.

Are there opportunities for professional development and training?

Yes, Capgemini encourages continuous learning and offers access to premier learning platforms, certifications, and boundless development opportunities, with a goal of at least 40 hours of training each year.

What is the work culture like at Capgemini?

Capgemini promotes a diverse, inclusive, and supportive work culture, empowering individuals to bring their authentic selves to work.

Does Capgemini have initiatives focused on sustainability?

Yes, Capgemini is committed to being carbon neutral for its operations by 2025 and across its supply chain by 2030, aiming to become a net zero business by 2040.

How important are communication skills for the Engagement Manager role?

Exceptional written and verbal communication skills are essential for the Engagement Manager role, as they will need to interact with senior executives and manage stakeholder expectations.

Is there support available for applicants with disabilities or diverse backgrounds?

Yes, Capgemini is dedicated to building a diverse and inclusive workplace and offers support for individuals living with disabilities or from diverse backgrounds throughout the hiring process.

Get the Future You Want

Technology
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.