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Interactive Brokers

2mo ago

  • Job
    Full-time
    Entry Level
  • Banking & Finance
  • Chicago
  • Quick Apply

AI generated summary

  • You must have experience in financial services, strong communication skills, knowledge of financial instruments, understanding of exchange operations, and a bachelor's degree. Multi-language skills are a plus.
  • You will provide technical and functional support for clients using Interactive Brokers’ platforms, resolving issues through phone, chats, tickets, and problem management.

Requirements

  • Experience in financial services position (e.g., brokerage, banking, trading, exchange, or clearinghouse) preferred but not required.
  • Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email, or online chat.
  • In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, and fixed income.
  • Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies.
  • Multi-language skills an advantage URGENT NEED FOR PORTUGUESE AND SPANISH
  • Bachelor’s or advanced degree is required.

Responsibilities

  • Providing support to clients through phone, chats, and tickets
  • Technical and functional support for the Interactive Brokers’ platforms
  • Desktop applications (Windows, macOS, and Linux)
  • Mobile applications (Android, and iOS)
  • Troubleshooting and support for Interactive Brokers’ web-based offerings
  • Problem management with focus on wide scale technical issues

FAQs

What qualifications are required for this entry-level finance position?

The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

What qualities are you looking for in a candidate for this position?

We are seeking motivated individuals with strong initiative, analytical skills, and a methodical approach to problem-solving.

What can a successful candidate expect from this position?

The successful candidate can expect a challenging and rewarding position within our Institutional Services group, with opportunities for growth and development.

How can someone apply for this entry-level finance position?

Interested candidates can submit their application online through our website. We look forward to reviewing all applications.

Interactive Brokers

The Professional’s Gateway to the World’s Markets.

Finance
Industry
1001-5000
Employees

Mission & Purpose

Rated #1 Best Online Broker in 2023 for 6 consecutive years by Barron's. Interactive Brokers Group (Nasdaq: IBKR) and its predecessor companies have been building trading technology for over 45 years. Interactive Brokers Group’s consolidated equity capital exceeds $10 billion. Throughout its history, the company’s mission has remained unchanged: Create technology to provide liquidity on better terms. Compete on price, speed, size, diversity of global products and advanced trading tools. Interactive Brokers LLC is a member of NYSE, FINRA, SIPC. For more information, visit: ibkr.com