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ER Advisor

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Harrods

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Government & Politics
    People, HR & Administration
  • London

AI generated summary

  • You should have knowledge of employment law, HR systems, strong organization skills, empathy, relationship-building abilities, accuracy in handling data, and excellent communication skills.
  • You will provide HR advice, manage a caseload, guide line managers, build relationships, and improve HR processes while working on-site and from home per the hybrid working policy.

Requirements

  • knowledge of employment law and HR systems and best practice
  • well organised, friendly and empathetic individual
  • able to build positive relationships with employees and line managers
  • demonstrable experience processing high volumes of work accurately
  • comfortable working with data and information from multiple sources
  • solid communications skills
  • high level of written communication
  • excellent attention to detail

Responsibilities

  • The ER Advisor provides an exceptional HR service, delivering quality, consistent advice; sharing knowledge and building the capability of the line managers in the area.
  • The ER Advisor balances a reactive caseload with a proactive approach to reducing issues and delivering appropriate interventions, guiding managers on the best practices to people management.
  • This role also builds strong and lasting relationships with employees and line managers to continually improve execution of HR policy and processes within the business.
  • Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’.
  • Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
  • Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

FAQs

What is the primary role of an Employee Relations Advisor at Harrods?

The primary role of an Employee Relations Advisor is to provide exceptional HR services, deliver quality advice, guide managers on best practices in people management, and build strong relationships with employees and line managers.

Is the Employee Relations Advisor position remote or on-site?

The position can be either fully on-site or hybrid, allowing for a mix of on-site and home working, with a minimum of three days on-site depending on business needs.

What qualifications are required for the Employee Relations Advisor role?

Candidates should have knowledge of employment law, HR systems, and best practices, along with strong organizational skills, excellent communication abilities, and experience in handling high volumes of work accurately.

What benefits are offered to employees in this role?

The Employee Relations Advisor role offers an excellent benefits package including a company pension, flexible working options, 25 days of holiday plus your birthday off, up to 33% in-store discount, and a season ticket loan.

Is prior experience necessary for this position?

While prior experience in the field is important, Harrods also values individual strengths and potential for growth, encouraging applications from those who demonstrate the majority of skills required for the role.

What kind of work environment can employees expect at Harrods?

Employees can expect a friendly environment that inspires their best work, along with abundant opportunities for career growth across various specialisms within the business.

How does Harrods support diversity in its workforce?

Harrods celebrates and invites applications from all cultures, backgrounds, tastes, and experiences, promoting a culture where individuals from all walks of life can grow and thrive.

What does Harrods promise to its employees?

Harrods promises to help employees make the impossible possible for customers while providing remarkable support for their professional growth and success.

Uniquely You Together Harrods

Retail & Consumer Goods
Industry
1001-5000
Employees
1849
Founded Year

Mission & Purpose

Harrods is a renowned luxury department store based in the United Kingdom. The company is synonymous with offering a diverse range of high-end products, including fashion, beauty, home goods, and gourmet food. Harrods' ultimate goal is to be a premier destination for luxury shopping, providing customers with an unparalleled retail experience marked by exclusivity, quality, and sophistication. Their purpose revolves around curating a selection of the finest and most prestigious brands from around the world, creating an opulent environment for customers to indulge in luxury retail. Through their iconic store and online platform, Harrods aims to showcase and make accessible the epitome of luxury goods, catering to the discerning tastes of their clientele.