FAQs
What is the primary responsibility of the ERS Sales Administrative Coordinator?
The primary responsibility is to call sales leads from the ERS SharePoint site, generate work orders, validate ERS information, manage receivables, and assist customers with quotes and inquiries.
How many sales leads are the coordinators expected to call annually?
Coordinators are expected to call approximately 2,000 sales leads annually.
What qualifications are required for this position?
A high school diploma or GED is required, along with 1 to 3 years of relevant work experience.
Is previous experience in billing preferred?
Yes, direct billing experience is listed as a preferred qualification.
What skills are essential for the ERS Sales Administrative Coordinator role?
Essential skills include selling, proficiency in MS Tools (Excel, PowerPoint, Word), typing, phone etiquette, data analysis, and good organizational skills.
Is bilingual ability preferred for this position?
Yes, being bi-lingual in Spanish is a preferred qualification for the position.
What kind of work environment can a new coordinator expect?
The work environment is an office setting.
Are there growth opportunities within this role?
Yes, the job description mentions career advancement and growth opportunities within the organization.
What benefits does the position offer?
The position offers paid training, paid time off plus holidays, 401(k) with company matching, Employee Stock Purchase Plan (ESPP), health insurance (medical, dental, vision), and life insurance.
Will the coordinator need to handle customer communication?
Yes, the coordinator will lead communication with customers, sales teams, and other business partners via phone and email.