FAQs
What is the required language proficiency for this position?
The required language proficiency is native Spanish and fluent English for internal interactions with clients.
What certifications are needed for this role?
A CCNP certification is required for this role.
What technologies should candidates be experienced with?
Candidates should have experience with Cisco Collaboration technologies (Webex, CUCM, Unity, Jabber), as well as network protocols (BGP, OSPF, EIGRP, SIP, H.323) and monitoring/troubleshooting tools (Wireshark, Cisco DNA, Prime Infrastructure).
Is residency in Spain a requirement?
Yes, residency in Spain is required for this position.
What soft skills are valued for this role?
The soft skills valued for this role include teamwork, proactivity, resilience, and the ability to build trustful relationships with clients.
What specific tasks will be part of the role?
Tasks will include service optimization, tailored ADOC support, network problem resolution, troubleshooting, conducting root cause analysis, and analyzing network trends to prevent recurring issues.
Are applications from candidates with disabilities encouraged?
Yes, applications from candidates with disabilities are positively valued as part of our inclusion and diversity policy.
Does Capgemini offer opportunities for further training and certification?
Yes, Capgemini offers a wide range of training opportunities, including courses in technology and personal skills.
What employee benefits are included in the job offer?
Benefits include life and accident insurance, a 50% subsidized medical insurance, 24 labor days of vacation, additional personal days, flexible remuneration plan, financial assistance for maintenance and telework, and flexible work hours.
Why should I join Capgemini?
Joining Capgemini means becoming part of a global leader in transforming businesses through technology, fostering an inclusive and sustainable future, and working with a diverse team of over 360,000 professionals globally.