FAQs
What is the main responsibility of a Sales Advisor at The Cosmetics Company Store?
The main responsibility of a Sales Advisor is to provide an exceptional customer experience while selling premium beauty products across skincare, makeup, and fragrance. This includes engaging with customers, understanding their needs, and ensuring they have a unique and inspirational in-store experience.
Do I need previous retail experience to apply for this position?
No, previous retail experience is beneficial but not required. The company is willing to invest in your development to equip you with the necessary skills for success.
What kind of brands will I be working with if I am hired?
As a Sales Advisor, you will work with all core Estée Lauder Companies' brands, including Clinique, Estée Lauder, Jo Malone London, M·A·C, and Tom Ford Beauty.
What are the working hours for this position?
This position is for 7.5 hours, and the company expects applicants to have flexible availability across days and hours.
What kind of training and development opportunities does The Cosmetics Company Store provide?
The company offers extensive training and development programs to help you succeed in your role and advance in your career within the Retail Beauty Industry.
Are there any benefits included with the Sales Advisor position?
Yes, the position comes with competitive industry salary, commission scheme eligibility, annual leave, staff product discounts, mental health wellbeing initiatives, and access to a benefits platform with exclusive discounts and offers.
How does the company support work-life balance for its employees?
The company encourages a good work-life balance and allows candidates to discuss their availability further with the hiring manager before or during the interview process.
What qualities are important for a successful Sales Advisor?
Important qualities include a passion for providing authentic and personalized customer service, an approachable personality, confidence in engaging with customers, and a willingness to support all store operations.
Will I be involved in maintaining store standards?
Yes, you will be involved in supporting all store operations, including stock deliveries, floor moves, and maintaining daily standards to create a visually appealing shopping environment.
Is proof of the right to live and work in the country necessary for this job?
Yes, applicants must provide proof of the right to live and work in the country.