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Estée Lauder - Counter Manager - Boots - 37.5 Hours

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The Estée Lauder Companies Inc.

12d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • London

AI generated summary

  • You need retail management experience, sales target setting, staff coaching, ops and inventory knowledge, event execution, flexible availability, MS Office proficiency, and work eligibility.
  • You will lead and coach Sales Advisors to meet targets, execute business plans for customer recruitment and retention, and manage impactful in-store events while fostering a high-performing team.

Requirements

  • Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading, coaching and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proficient in Microsoft office
  • Proof of right to live and work in the country

Responsibilities

  • - Lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.
  • - Create and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
  • - Lead a high performing team.

FAQs

What is the role of a Counter Manager at Estée Lauder?

The Counter Manager at Estée Lauder is responsible for leading, coaching, and developing a team of Sales Advisors to achieve sales, customer service, and operational targets, acting as the Chief Executive Officer of their own store/counter.

What previous experience is preferred for this position?

Proven retail management or assistant retail management experience is preferred, particularly within the beauty industry or a fast-paced retail environment.

What are the working hours for this role?

The position is full-time, consisting of 37.5 hours per week, with a variable shift schedule.

Is there a commission scheme available?

Yes, there is eligibility for a commission scheme as part of the compensation package.

What types of training and development does Estée Lauder offer?

Estée Lauder provides extensive training and development offerings to help employees progress in their careers within the beauty industry.

Are there any benefits related to mental health?

Yes, Estée Lauder offers mental health wellbeing initiatives, including access to the Unmind App and the Employee Assistance Programme.

Is this position suitable for someone looking for a career in the beauty industry?

Absolutely, this role provides exposure to business planning, consumer insights, event management, and customer relationship management, making it an excellent stepping stone for a long-term career in the beauty industry.

How does Estée Lauder promote diversity and inclusion?

Estée Lauder aims to be the most inclusive and diverse beauty company by being a people-first organization that respects and cares for employees, communities, and consumers, encouraging applications from candidates of all backgrounds.

What qualifications are necessary for this position?

Candidates should have retail management experience, proficiency in Microsoft Office, and proof of the right to live and work in the country. Experience in setting sales and customer service targets is also essential.

The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.