FAQs
What is the job title for this position?
The job title is Estée Lauder Roamer for Eastgate and East Rand Mall.
What are the working hours for this role?
The role is a full-time position consisting of 40 hours per week.
Is this position permanent?
Yes, this position is permanent.
What are the main responsibilities of the Estée Lauder Roamer?
Key responsibilities include achieving sales targets, providing high-touch customer service, promoting new products, organizing in-store promotions, and maintaining cleanliness and organization of counters and displays.
What qualifications are required for this job?
Applicants must have a Grade 12 education, experience in the luxury beauty industry or retail cosmetics, strong selling skills, and preferably a beauty certificate or similar.
Is prior retail or customer service experience necessary for this role?
Yes, prior retail and customer service experience is required.
What communication skills are needed for this position?
Excellent communication skills are essential for effectively interacting with customers and team members.
Are there any specific grooming standards that need to be followed?
Yes, a full, clean, and neat uniform must be worn at all times, and high personal hygiene standards are expected.
Will there be opportunities for training?
Yes, attendance at training courses will be scheduled as needed.
Does the job require working variable shifts?
Yes, the job requires the ability to work variable shifts as per retail hours.
Are there specific sales and customer service targets that need to be achieved?
Yes, employees are expected to achieve the brand's key performance indicators and sales targets.
How is performance tracked in this role?
Performance is tracked through sales records, customer feedback, and the achievement of key performance indicators.
Will the employee be involved in marketing promotions?
Yes, the role involves proactive promotion of new products and participation in organizing in-store promotions.
Is there a need to monitor competitor brands?
Yes, monitoring competitor brands is part of the job responsibilities.
What location is this job based in?
The job is based in Johannesburg, Gauteng, South Africa.
How will customer relations be maintained?
Customer relations will be maintained by ensuring the client registry is up to date, informing clients about promotions, and providing personalized service.