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EU Communications Manager - Last Mile Delivery

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Amazon

11d ago

  • Job
    Full-time
    Mid Level
  • Marketing

AI generated summary

  • You must be fluent in English and French or another language, have a relevant degree, 3+ years of experience, strong communication, project management, and creative skills, plus marketing analytics knowledge.
  • You will craft engaging communications, measure their impact, build cross-team relationships, propose innovative strategies, identify improvements, and use data to enhance marketing programs.

Requirements

  • English speaker and writer & to ensure a diversity of languages within our Team, we are looking for someone who is fluent in French, another European language or Arabic.
  • Bachelor’s degree in Communications, Marketing, or a related field
  • 3+ years of experience in Communications, Marketing or Program Management or related field
  • Highly developed and polished written and verbal communication skills
  • Exceptional organization skills and ability to organize and manage multiple tasks simultaneously
  • Good balance of creative and analytical skills
  • Strong sense of brand and editorial voice; the ability to harmonize message across multiple channels and marketing vehicles
  • Strong project management skills and experience, including managing internal stakeholders and multiple projects at once
  • Experience creating and executive events and scripts with impact
  • Knowledge of the latest creative marketing trends
  • Comfort and experience with marketing analytics tools and concepts

Responsibilities

  • Create high-quality, engaging communications with your team that support DSPs through their life-cycle
  • Measure the effectiveness of communications
  • Identify emerging topics and develop proactive plans with stakeholders, ensuring effective and tailored communications towards our audience
  • Develop and nurture cross-team relationships to help shape your understanding of the business
  • Propose, execute, and scale new ways of creating and distributing communications that expands organizational program awareness and adoption globally
  • Explore opportunities to communicate which are bar raising in both content and delivery
  • Identify and drive process improvements
  • Analytical and quantitative skills are required - ability to use data to develop and measure marketing programs

FAQs

What languages are required for this position?

Fluency in English is required, along with proficiency in French, another European language, or Arabic.

What are the educational requirements for the EU Communications Manager position?

A Bachelor’s degree in Communications, Marketing, or a related field is required.

How many years of experience should candidates have?

Candidates should have 3 or more years of experience in Communications, Marketing, Program Management, or a related field.

What skills are emphasized for this role?

Highly developed written and verbal communication skills, exceptional organization skills, and the ability to manage multiple tasks simultaneously are emphasized for this role.

What is the primary focus of the EU Communications Manager?

The primary focus is to build best-in-class communications and content that foster high levels of trust and engagement with new and existing Delivery Service Partners (DSPs) joining Amazon.

What type of work environment can candidates expect?

Candidates can expect a fast-paced environment that requires flexibility and the ability to thrive in ambiguity.

Are there opportunities for professional development and growth in this role?

Yes, the role includes opportunities to identify and drive process improvements, develop proactive communication plans, and explore new ways of creating and distributing communications.

What types of communication channels will the Communications Manager oversee?

The Communications Manager will oversee multiple channels including the Communication Center, newsletters, internal social forums, and in-person/online events.

Is there a collaborative culture within the EU-DSP Communications Team?

Yes, the EU-DSP Communications Team fosters a highly inclusive and collaborative culture, emphasizing respect, humility, and teamwork.

What is Amazon’s stance on diversity and equal opportunity?

Amazon is committed to equal opportunity and believes that a diverse workforce is essential to its success, making hiring decisions based on experience and skills.

Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.