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Event Executive

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Marriott International

22d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need a high school diploma or GED and at least 1 year of relevant experience. No supervisory experience or certifications are required.
  • You will manage event communications, assist employees, handle sales leads, maintain data, promote brand awareness, provide guest assistance, and support employee training and compliance efforts.

Requirements

  • Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
  • Experiencia laboral afín: Al menos 1 año de experiencia laboral afín.
  • Experiencia como supervisor: No se requiere experiencia como supervisor.
  • Licencia o certificación: Ninguna

Responsibilities

  • Actualizar la pizarra informativa regularmente a fin de informar eventos importantes a los empleados.
  • Brindar asistencia y asesoramiento a los empleados que encuentran dificultades con sus trabajos (p. ej. bajas ventas de paquetes).
  • Asignar llamadas de posibles ventas o mensajes electrónicos a los Ejecutivos de Ventas basándose en la rotación de la línea.
  • Crear hojas de cálculos para organizar la información relacionada con las actividades de Ventas y Mercadeo (p. ej. listas de correo, recorridos).
  • Ingresar, retirar, conciliar y verificar la información con un software relacionado con el proceso de ventas.
  • Contactar a la persona o al departamento apropiados, según sea necesario, para resolver las llamadas, las solicitudes o los problemas de los huéspedes.
  • Promover la conciencia de la imagen de la marca tanto interna como externamente.
  • Utilizar las técnicas de venta que optimizan el ingreso mientras que mantienen la lealtad de huésped existente al Marriott, incluso la técnica de vender lo mejor.
  • Alentar a los huéspedes o a las personas que llaman a comprar, o programar ventas de paquetes y recorridos preliminares y responder las preguntas con respecto a los servicios e instalaciones de la propiedad.
  • Asistir a la gerencia en la contratación, capacitación, organización, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados; servir como ejemplo y primer punto de contacto del proceso de "Garantía de tratamiento justo y política de puertas abiertas".
  • Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras.
  • Cumplir con todas las políticas y los procedimientos de la compañía; asegurarse de que el uniforme y la apariencia personal sean pulcros y profesionales; proteger los bienes de la compañía.
  • Anticiparse a las necesidades de servicio de los huéspedes y atenderlas; agradecerles con aprecio genuino y asistir a las personas con discapacidades.
  • Hablar con los demás utilizando un lenguaje claro y profesional, preparar y revisar los documentos escritos de manera exacta y completa y atender los teléfonos utilizando el protocolo adecuado.
  • Cultivar y mantener relaciones laborales positivas con los demás.
  • Asegurar el cumplimiento de las expectativas y los estándares de calidad; identificar, recomendar e idear nuevas formas de aumentar la calidad de la organización.
  • Leer y verificar visualmente la información en una variedad de formatos.
  • Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos.
  • Ejecutar otros deberes de trabajo razonables solicitados por supervisores.

FAQs

What does the Event Executive role entail?

The Event Executive is responsible for managing event-related tasks such as updating information boards, assisting employees with challenges, organizing sales activities, entering and verifying sales data, and promoting brand awareness.

What are the qualifications required for this position?

A high school diploma or equivalent is required, along with at least 1 year of relevant work experience. No supervisory experience is necessary.

Is prior experience in event management required?

While prior experience in event management is beneficial, at least 1 year of relevant work experience in a related field is sufficient.

What skills are desired for the Event Executive position?

Desired skills include excellent communication, organization, customer service, and the ability to build positive relationships.

What is the work schedule for this position?

The position is full-time with a regular schedule, and it is not a remote role.

Are there any licensing or certification requirements for this position?

No specific licenses or certifications are required for the Event Executive role.

What is the company culture like at Delta Hotels?

Delta Hotels fosters an inclusive environment that values diversity and actively promotes equality and a culture where all associates feel welcomed.

Is training provided for new employees?

Yes, training will be provided, and the role entails assisting with employee training and development as needed.

What are the opportunities for career growth within Delta Hotels?

Delta Hotels offers various career progression opportunities within the organization, allowing employees to grow and develop their skills in the hospitality industry.

How does Delta Hotels view team collaboration?

Delta Hotels emphasizes cultivating positive working relationships and teamwork, encouraging associates to work together effectively for enhanced service and operational quality.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.