FAQs
What is the job title for this position?
The job title is Event Operation Agent (Temporary).
Where is this job located?
This job is located at The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy.
What type of employment schedule is offered for this position?
The position offers a full-time schedule.
Is this position a management role?
No, this position is classified as non-management.
What are the primary responsibilities of the Event Operation Agent?
The primary responsibilities include meeting group coordinators, analyzing banquet event orders, ensuring arrangements are agreeable, responding to guest needs, and maintaining safety and security policies.
Is prior supervisory experience required for this role?
No supervisory experience is required for this position.
What educational background is preferred for this position?
A high school diploma or G.E.D. equivalent is preferred.
What are some critical tasks involved in this job?
Critical tasks involve safety and security reporting, maintaining guest privacy, ensuring compliance with policies and procedures, and providing excellent guest relations.
How is guest interaction handled in this position?
Guests should be welcomed with a smile, acknowledged by name when possible, and their service needs should be addressed in a professional and timely manner.
What personal attributes are important for the Event Operation Agent?
Important personal attributes include integrity, a positive demeanor, dependability, and adaptability.
Are there specific physical tasks required for this job?
Yes, physical tasks include moving, lifting, carrying objects weighing up to 25 pounds, standing or walking for extended periods, and navigating through various surfaces.
What is the company's stance on diversity and inclusion?
The company is committed to promoting an inclusive culture that values a diverse workforce and does not discriminate based on any protected characteristics.
How many years of related work experience are preferred?
At least 1 year of related work experience is preferred.