Logo of Huzzle

Home

Matches

Explore

Manage

Events & Groups Reservation Coordinator (m/f/d)

image

25hours Hotels

10d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Hamburg
  • Quick Apply

AI generated summary

  • You should have experience in groups & events, good English skills, a passion for sales, attention to detail, and a willingness to learn from mistakes while bringing your unique character.
  • You will connect with customers to ensure unforgettable stays, manage daily tasks independently, support hotel projects, and maintain organization during peak booking times.

Requirements

  • - You have some experience in the groups & events sector and speak good English
  • - You have the ability to inspire people with our concept and are passionate about selling
  • - You are a doer - and openly admit when you have done something wrong
  • - You have an eye for that certain something and a love of detail
  • - You not only bring your skills to the table, but also your character

Responsibilities

  • You are a brand ambassador for 25hours Hotels
  • You manage to establish the best connection with our customers to make the stay unforgettable for every group
  • You coordinate your daily routine independently and stick to agreements, even with a full schedule and email inbox
  • You support various projects in the hotel and, as a permanent team member, you are a personality that can be counted on
  • You keep an overview when every room and every room in the hotel is sold at the same time and all the wires are glowing

FAQs

What is the work schedule for the Events & Groups Reservation Coordinator position?

The position offers a 4-day workweek, allowing for 3 days off every week for greater flexibility in organizing your free time.

What is the company culture like at 25hours Hotels?

The company has a friendly and informal culture where work colleagues become friends, and the team is young and vibrant, emphasizing a fun and varied working environment.

Are there any language requirements for this position?

Yes, candidates should have good English language skills in addition to experience in the groups and events sector.

What kind of experience is preferred for applicants?

Some experience in the groups and events sector is preferred, as well as a passion for selling and an ability to inspire people with the hotel's concept.

Do employees get any benefits related to travel?

Yes, employees can stay for free in all other 25hours hotels for ten nights a year, and they also have access to generous discounts when visiting Ennismore bars and restaurants or booking hotel rooms worldwide.

Is there support for gym or transportation expenses?

Yes, employees receive a monthly allowance for their gym membership or HVV ticket.

What qualities are important for this role?

A strong personality, attention to detail, a doer attitude, and the ability to admit mistakes are all important qualities for this position.

Are there opportunities for professional development within the company?

While the job description does not specify professional development, being part of a dynamic team and supporting various hotel projects can provide growth opportunities.

What kind of events will I be managing in this role?

You will be managing group bookings and coordinating with customers to ensure their stay is unforgettable, handling a range of events that the hotel hosts.

How does the company ensure a positive work environment?

25hours Hotels promotes a relaxed and friendly atmosphere with fun staff parties and various team-building activities, making for a supportive work environment.

25hours Hotels

Travel & Leisure
Industry
501-1000
Employees
2005
Founded Year

Mission & Purpose

25hours Hotels is a hospitality brand offering unique, design-driven hotels in major cities across Europe and the Middle East. Their mission is to create unforgettable experiences through distinctive, locally inspired designs and exceptional service. They aim to connect guests with the essence of each location while providing a fun, relaxed atmosphere. Their purpose is to redefine the hotel experience by blending creativity, comfort, and local culture into every stay.