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Exam Processing Administrator

  • Job
    Full-time
    Entry Level
  • Customer Relations
    People, HR & Administration
  • Manila
  • 12d left

AI generated summary

  • You must have strong communication skills, organizational abilities, attention to detail, and office experience. Proficiency in Microsoft Office and the ability to work under pressure are essential.
  • You will process tasks efficiently, respond to customer inquiries, ensure timely delivery of results, and collaborate with colleagues across the organization.

Requirements

  • Excellent written and verbal communication skills in English and the ability to provide excellent customer service.
  • Strong organisational and time management skills to manage timely completion of multiple tasks.
  • A high level of accuracy and attention to detail.
  • Previous experience of working in a busy office environment.
  • Ability to work effectively under pressure and to demanding deadlines, either with a team or independently.
  • Ability to learn new skills and processes quickly.
  • Good working knowledge of Microsoft Office products (Outlook, Excel, Word).
  • Amenability to work in UK hours in a hybrid setup. Working hours will be reviewed once the candidate is fully trained, to best meet our customer's demands.

Responsibilities

  • Provide the efficient and accurate processing of several tasks depending on which sub-team they are related to and to promptly address customer inquiries.
  • Play a vital part in the delivery of results on time and accurately to our customers.
  • Collaborate with colleagues across the organisation.

FAQs

What is the salary range for the Exam Processing Administrator position?

The salary range for this position is Php 24,000 to Php 30,000.

Where is the Exam Processing Administrator position located?

The position is located in Makati City, Metro Manila, Philippines.

What type of employment is being offered for this role?

This is a permanent position.

What is the work setup for this position?

We operate in a hybrid work environment, encouraging employees to work in the office two days a week.

What are the working hours for this position?

The work schedule is from 09:00 to 17:00 UK time, with some flexibility to accommodate UK daylight saving changes.

What kind of training will be provided for the Exam Processing Administrator role?

We provide training and support to ensure new employees succeed in their role.

Is previous experience required for this position?

Previous experience in our field is not essential, but having a great attitude and a willingness to learn is important.

What skills are important for the ideal candidate?

Important skills include excellent communication, strong organizational and time management skills, attention to detail, and a good knowledge of Microsoft Office.

When is the application deadline for the Exam Processing Administrator position?

The deadline for application submission is February 28, 2024, but it may close early if sufficient applications are received.

Is it beneficial to submit a cover letter with my application?

While not essential, submitting a cover letter is very advantageous alongside your CV.

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Industry
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Employees
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Mission & Purpose

We are a world-leading academic publisher and assessment organisation, and part of the University of Cambridge. We’re driven by a simple mission – to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Our team is one connected, global community, pursuing potential and moving forward, together. We will keep exploring, collaborating, and innovating to find bold new ways to spread knowledge, spark enquiry, and aid understanding.