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Executive Assistant

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Mercer

7d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Toronto

AI generated summary

  • You need a degree, 5+ years supporting senior leaders, discretion, strong communication skills, travel management, adaptability, and expertise in Microsoft Office, especially Outlook, Excel, and PowerPoint.
  • You will manage calendars, arrange travel, handle communications, coordinate events, ensure document accuracy, and provide proactive support to senior leaders while maintaining confidentiality.

Requirements

  • What you need to have:
  • * College degree/certificate
  • * 5+ years’ experience in an executive administrative capacity supporting senior or global leaders for a large corporate or consulting/professional services company
  • * Experience handling sensitive, highly confidential information with utmost discretion and have an ability to provide sound judgment at all times
  • * Strong interpersonal skills coupled with excellent verbal and written communication skills
  • * Must be able to juggle significant travel arrangements and take action to plan accordingly once preferences are known without direction
  • * Must be flexible with being online to address unexpected disruptions to travel and make alternative arrangements as needed (may on rare occasions include evening or weekends)
  • * Comfort and confidence in working with senior external and internal stakeholders
  • * Highly organized, adaptable to changing priorities, and able to add structure where needed
  • * Ability to juggle many tasks at once and follow up on outstanding items
  • * Proactive with self-directed decision-making for planning (setting up visitor passes, locations for meetings without direction, etc.)
  • * Ability to work seamlessly with administrative assistants and other stakeholders across Canada and globally
  • * Detail-oriented, high level of accuracy in work product, and meeting commitments
  • * Strong Outlook, Excel and PowerPoint skills and working knowledge of other applications of the Microsoft Office Suite

Responsibilities

  • Provide an effective and responsive support service to the President, the Toronto Office Leader and key stakeholders
  • Manage sensitive, highly confidential, and proprietary information with discretion and the utmost level of confidentiality at all times
  • Manage complex calendars and schedule senior leader & executive level conference calls, video conference meetings, in-person, and on-site/off-site meetings with C-suite executives, and employees – this requires understanding the priorities and key stakeholders for the business and firm, and the ability to schedule across multiple time zones
  • Arrange and coordinate complex and frequently changing domestic and international travel arrangements, logistics, and agendas including international visa and immigration matters
  • Process, coordinate, and file completion of expense reports in a timely manner
  • Answer, handle, and screen telephone calls from C-suite executives, stakeholders and employees
  • Review executive level documents, ensuring all documents produced adhere to Mercer Canada identity, and document standards and templates
  • Coordinate office-level events with guidance from Toronto Office Leader
  • Organize and file information in a joint electronic filing system
  • Identify and take a proactive approach to assigned tasks
  • Resolve administrative problems by analyzing information, identifying, and communicating solutions and using sound judgment throughout
  • Schedule and organize routine and non-routine activities such as department meetings, activities, and other events

FAQs

What is the primary location for this Executive Assistant position?

The position is based in Toronto.

What is the work arrangement for this role?

This is a hybrid role requiring at least three days a week in the office.

Who will the Executive Assistant be primarily supporting?

The Executive Assistant will primarily support the President of Mercer Canada and provide administrative support to the Toronto Office Leader.

What qualifications are required for this position?

A college degree or certificate and 5+ years of experience in an executive administrative capacity supporting senior or global leaders are required.

What type of information will the Executive Assistant be managing?

The Executive Assistant will manage sensitive, highly confidential, and proprietary information with discretion.

Are there travel responsibilities associated with this role?

Yes, the Executive Assistant will arrange and coordinate complex domestic and international travel, including logistics and agendas.

What skills are important for this position?

Strong interpersonal skills, excellent verbal and written communication, organizational abilities, proficiency in Outlook, Excel, and PowerPoint, and a proactive approach to tasks are important.

What makes a candidate stand out for this position?

Project management experience is a key factor that can make a candidate stand out.

How does Mercer support professional development?

Mercer offers professional development opportunities, interesting work, and supportive leadership to help you be your best.

Is there a commitment to diversity and inclusion at Mercer?

Yes, Mercer is committed to embracing a diverse, inclusive, and flexible work environment.

Preparing you for the future of work. Improving health and well-being. Reshaping retirement and investment outcomes

Consulting
Industry
10,001+
Employees
1945
Founded Year

Mission & Purpose

Mercer is a global consulting firm that specializes in providing human resources, benefits, and investment-related services to organisations. They offer a wide range of consulting solutions in areas such as talent management, compensation and benefits, retirement planning, and investment advice. Mercer's ultimate mission is to help organisations and individuals achieve better health, wealth, and career outcomes. Their purpose lies in delivering personalised and data-driven solutions that address the evolving challenges in the workplace, improve employee well-being, and optimise organisational performance. By leveraging their expertise in human capital, health, and wealth management, Mercer aims to empower businesses to make informed decisions, attract and retain top talent, and create sustainable and thriving work environments. Additionally, they strive to assist individuals in making informed financial decisions to secure their financial future and retirement. Through their consulting services and research-driven insights, Mercer seeks to shape the future of work, promote employee well-being, and drive positive change in the world of work and benefits.

Benefits

  • Paid vacation and holidays

  • Life insurance

  • Legal assistance

  • Health club discounts