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Executive Assistant

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Toronto

AI generated summary

  • You need a college degree, 5+ years as an executive assistant, strong discretion, excellent communication skills, travel management ability, and mastery of Outlook, Excel, and PowerPoint.
  • You will support leadership with calendar management, travel coordination, expense processing, document review, event organization, and proactive problem-solving in a confidential environment.

Requirements

  • College degree/certificate
  • 5+ years' experience in an executive administrative capacity supporting senior or global leaders for a large corporate or consulting/professional services company
  • Experience handling sensitive, highly confidential information with utmost discretion and have an ability to provide sound judgment at all times
  • Strong interpersonal skills coupled with excellent verbal and written communication skills
  • Must be able to juggle significant travel arrangements and take action to plan accordingly once preferences are known without direction
  • Must be flexible with being online to address unexpected disruptions to travel and make alternative arrangements as needed (may on rare occasions include evening or weekends)
  • Comfort and confidence in working with senior external and internal stakeholders
  • Highly organized, adaptable to changing priorities, and able to add structure where needed
  • Ability to juggle many tasks at once and follow up on outstanding items
  • Proactive with self-directed decision-making for planning (setting up visitor passes, locations for meetings without direction, etc.)
  • Ability to work seamlessly with administrative assistants and other stakeholders across Canada and globally
  • Detail-oriented, high level of accuracy in work product, and meeting commitments
  • Strong Outlook, Excel and PowerPoint skills and working knowledge of other applications of the Microsoft Office Suite

Responsibilities

  • Provide an effective and responsive support service to the President, the Toronto Office Leader and key stakeholders
  • Manage sensitive, highly confidential, and proprietary information with discretion and the utmost level of confidentiality at all times
  • Manage complex calendars and schedule senior leader & executive level conference calls, video conference meetings, in-person, and on-site/off-site meetings with C-suite executives, and employees - this requires understanding the priorities and key stakeholders for the business and firm, and the ability to schedule across multiple time zones
  • Arrange and coordinate complex and frequently changing domestic and international travel arrangements, logistics, and agendas including international visa and immigration matters
  • Process, coordinate, and file completion of expense reports in a timely manner
  • Answer, handle, and screen telephone calls from C-suite executives, stakeholders and employees
  • Review executive level documents, ensuring all documents produced adhere to Mercer Canada identity, and document standards and templates
  • Coordinate office-level events with guidance from Toronto Office Leader
  • Organize and file information in a joint electronic filing system
  • Identify and take a proactive approach to assigned tasks
  • Resolve administrative problems by analyzing information, identifying, and communicating solutions and using sound judgment throughout
  • Schedule and organize routine and non-routine activities such as department meetings, activities, and other events

FAQs

Is this position remote or in-office?

This is a hybrid role, requiring you to work at least three days a week in the office.

What does the Executive Assistant role entail?

The Executive Assistant will provide administrative support primarily to the President of Mercer Canada and the Toronto Office Leader, manage complex calendars, arrange travel, handle sensitive information, coordinate meetings, and assist with office-level events.

What qualifications are required for this role?

A college degree or certificate and at least 5 years of experience in an executive administrative capacity supporting senior or global leaders in a large corporate or consulting/professional services company are required.

Are there opportunities for professional development?

Yes, we provide professional development opportunities to help you grow and excel in your career.

What skills are considered essential for this position?

Strong interpersonal skills, excellent verbal and written communication, high organization, adaptability to changing priorities, and proficiency in Outlook, Excel, and PowerPoint are essential.

Is there a need for flexibility concerning working hours?

Yes, flexibility is required to address unexpected disruptions to travel arrangements, which may occasionally include working evenings or weekends.

How does the company ensure a diverse and inclusive workplace?

Marsh McLennan is committed to embracing diversity and inclusivity by attracting a wide range of candidates with various backgrounds, experiences, and characteristics.

Will there be support for individuals with disabilities?

Yes, Marsh McLennan will provide reasonable accommodations for employees and prospective employees with disabilities or medical needs upon request.

Is project management experience preferred for this role?

Yes, having project management experience would make a candidate stand out in this role.

How does this position contribute to the company's mission?

As an Executive Assistant, you will support the leadership in making a difference for clients and communities, aligning with Mercer’s mission to enhance health and retirement outcomes for people.

The business community for LGBTQ+ professionals, graduates, inclusive employers and advocates for workplace equality.

Technology
Industry
11-50
Employees
2014
Founded Year

Mission & Purpose

myGwork is the largest global platform for the LGBTQ+ business community. Our mission is to make the workplace more inclusive for all by providing individual users and partner organizations access to a wide eco-system of services, including job opportunities, training, mentoring, employer branding, and free community events. Joining the platform is free for individual members, which supports myGwork’s goal of ensuring that the platform's benefits are as accessible and as far-reaching as possible. Corporate members get a tailored service, with carefully curated product packages to help them achieve all their DE&I goals. myGwork organizes two annual events, WorkFair – the largest virtual global career fair for the LGBTQ+ professionals, graduates and students, and WorkPride – a week-long global conference for the LGBTQ+ business community and allies during Pride Month. The company also recently launched the myGwork Academy, delivering practical and relevant LGBTQ+ training education to help create inclusive workplaces for all.