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Executive Assistant

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Mastercard

Oct 10, 2024

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • Dublin
  • Quick Apply

AI generated summary

  • You need executive admin experience, strong communication skills, problem-solving abilities, proficiency in MS Office, and a proactive attitude to excel in a fast-paced, collaborative environment.
  • You will manage calendars, schedule meetings, handle travel logistics, process expenses, prepare reports, ensure confidentiality, and support projects while liaising with stakeholders.

Requirements

  • Professional presence, excellent relationship management skills, self-motivated and effectively works with others at all levels of the organization including senior leaders, executive management, and external clients
  • Must have a solid track record of executive administrative experience in a corporate environment interfacing with senior and executive level management and customers
  • Strong, well-informed decision-making, ability to act autonomously and creatively solve problems with a sense of urgency
  • Excellent interpersonal and written/verbal communications skills; curiosity to understand the business
  • Ability to work collaboratively, managing time and multiple commitments to deliver detail-oriented results in a highly cross-functional, fast-paced environment
  • Demonstrate confidentiality, good business judgment and diplomacy when involved in high-level contact with internal/external stakeholders and exposed to sensitive information
  • Proficient in MS Office Suite, including Excel, Word, and PowerPoint skills; proficient in Outlook; willingness to learn new technologies to support business needs
  • A positive, proactive attitude and enjoy solving problems and being a team player

Responsibilities

  • Responsible for all administrative and operational activities, which includes, but is not limited to calendar management, scheduling complex in-person meetings and conference calls across time zones, proactive travel management (including researching and booking travel, creating detailed itineraries, assistance with visas and other travel requirements).
  • Coordinates logistics for more complex meetings/activities, i.e., internal, and external meetings including various business events and handling ad hoc projects where assigned.
  • Collate and process expenses and invoices ensuring compliance with policy and approval process; help coordinate and track department budget.
  • Preparation of reports, presentations, and other documents using cutting edge software tools, as needed.
  • Uses discretion and care on a regular basis when working with sensitive/confidential data pertaining to the department or Mastercard; and a close understanding of the business to escalate important matters appropriately.
  • Serve as key point of contact to internal and external stakeholders, representing the department thoughtfully and professionally.
  • Support critical initiatives and special projects, as needed; drive efficiency by monitoring workflows and ensuring tasks are completed smoothly and on-time.
  • Works as a team with other Business Assistants in Mastercard to ensure alignment and operational coverage, serving as an administrative liaison with others inside and outside of the company.

FAQs

What is the primary responsibility of the Executive Assistant?

The primary responsibility of the Executive Assistant is to perform general administrative duties such as calendar management, scheduling meetings, arranging travel, expense reporting, and other operational activities for the Executive Vice President, Global Market Technology.

What kind of meetings will the Executive Assistant coordinate?

The Executive Assistant will coordinate complex in-person meetings and conference calls across time zones, as well as logistics for internal and external business events.

Is experience with senior management required for this role?

Yes, the Executive Assistant must have a solid track record of executive administrative experience in a corporate environment interfacing with senior and executive level management and customers.

What software skills are necessary for this position?

Proficiency in MS Office Suite, including Excel, Word, PowerPoint, and Outlook, is necessary; a willingness to learn new technologies to support business needs is also required.

How important is confidentiality in this role?

Demonstrating confidentiality, good business judgment, and diplomacy is crucial, especially when involved in high-level contact with internal/external stakeholders and handling sensitive information.

What qualities are desired in candidates for this position?

Candidates should have a professional presence, excellent relationship management skills, strong decision-making abilities, and the ability to work collaboratively in a fast-paced environment. A positive, proactive attitude and problem-solving skills are also desired.

Will the Executive Assistant work with other team members?

Yes, the Executive Assistant will work as a team with other Business Assistants within Mastercard to ensure alignment and operational coverage.

What kind of projects will the Executive Assistant support?

The Executive Assistant will support critical initiatives and special projects, driving efficiency by monitoring workflows and ensuring tasks are completed smoothly and on time.

Is there an emphasis on inclusivity in the company culture?

Yes, the company values a culture of inclusion that respects individual strengths, views, and experiences, believing that differences enable better decision-making and innovation.

What is expected of employees in regards to corporate security?

Employees are expected to abide by Mastercard's security policies, ensure the confidentiality and integrity of accessed information, report any suspected security violations, and complete all mandatory security trainings.

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.