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Executive - Branch Operations - Express Logistics

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DP World

15d ago

  • Job
    Full-time
    Junior & Mid Level
  • Logistics
  • Puducherry

AI generated summary

  • You need to handle loading/unloading, route planning, document accuracy, vehicle checks, inventory management, and customer interactions while ensuring safety and productivity.
  • You will load/unload trucks, sort documents, plan delivery routes, ensure compliance, handle customer queries, conduct inventory checks, and optimize productivity and safety daily.

Requirements

  • Performs physical loading, unloading of trucks & containers, sorting of documents and ensuring its timely completion.
  • Sorts & loads documents & boxes in a logical flow to support optimal productivity on the delivery route.
  • Plans the route, re-prioritizes stops, to effectively complete pick-ups within Customer time-window and to meet defined productivity targets.
  • Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the pickup coordinator.
  • Performs defined pre & post trip vehicle checks and also prepares the vehicle inspection report.
  • Adhere to state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.
  • Ensures the accuracy & timely completion of necessary documents (delivery records, pick-up manifests, time-cards etc) & audits customer documents (AWB, customs paperwork, commercial invoice etc) as well.
  • Uses defined tools to perform accurate & timely scanning, recording & transferring of data for diverse types of performance tracking/compliance activities.
  • Ensures the ongoing security of the vehicle & packages by taking all precautions & following defined safety & security procedures.
  • Effectively dealing with all the customer queries, requests and resolving the same if job remits else escalate the same to appropriate department.
  • Pro-actively seeks opportunity to generate additional revenue & improve customer satisfaction by identifying & highlighting sales & automation opportunities that support the customers business.
  • Regularly check inventory levels by conducting physical counts reconciling with data storage system and ensure stock accuracy.
  • Optimises results by effectively managing own time throughout the day that includes prioritizing the sequence of tasks & taking on additional responsibilities when possible.
  • Contributes to team effort by accomplishing related results as needed.

Responsibilities

  • Performs physical loading, unloading of trucks & containers, sorting of documents and ensuring its timely completion.
  • Sorts & loads documents & boxes in a logical flow to support optimal productivity on the delivery route.
  • Plans the route, re-prioritizes stops, to effectively complete pick-ups within Customer time-window and to meet defined productivity targets.
  • Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the pickup coordinator.
  • Performs defined pre & post trip vehicle checks and also prepares the vehicle inspection report.
  • Adhere to state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.
  • Ensures the accuracy & timely completion of necessary documents (delivery records, pick-up manifests, time-cards etc) & audits customer documents (AWB, customs paperwork, commercial invoice etc) as well.
  • Uses defined tools to perform accurate & timely scanning, recording & transferring of data for diverse types of performance tracking/compliance activities.
  • Ensures the ongoing security of the vehicle & packages by taking all precautions & following defined safety & security procedures.
  • Effectively dealing with all the customer queries, requests and resolving the same if job remits else escalate the same to appropriate department.
  • Pro-actively seeks opportunity to generate additional revenue & improve customer satisfaction by identifying & highlighting sales & automation opportunities that support the customers business.
  • Regularly check inventory levels by conducting physical counts reconciling with data storage system and ensure stock accuracy.
  • Optimises results by effectively managing own time throughout the day that includes prioritizing the sequence of tasks & taking on additional responsibilities when possible.
  • Contributes to team effort by accomplishing related results as needed.

FAQs

What are the primary responsibilities of the Executive - Branch Operations in Express Logistics?

The primary responsibilities include loading and unloading trucks, sorting documents, planning delivery routes, performing vehicle checks, ensuring documentation accuracy, and addressing customer queries.

Is previous experience required for this position?

While previous experience in logistics or warehouse operations is preferred, candidates with relevant skills and a willingness to learn may also be considered.

What qualifications are needed for this role?

Generally, a high school diploma or equivalent is required, along with familiarity with warehousing and logistics operations. Additional certifications in safety or logistics may be beneficial.

Are there opportunities for career advancement in this position?

Yes, there are opportunities for career advancement based on performance and experience, with potential pathways to supervisory or managerial roles within the logistics department.

Is training provided for new employees in this role?

Yes, comprehensive training is provided to ensure new employees understand operational procedures, safety protocols, and documentation requirements.

What kind of tools or technology will be used in this role?

The role involves using scanning devices, data entry systems, and inventory management software to track and manage logistics operations effectively.

How is performance evaluated in this position?

Performance is typically evaluated based on accuracy in documentation, completion of tasks within timeframes, customer satisfaction, and overall productivity levels.

Does the job involve customer interaction?

Yes, the position includes dealing with customer queries and requests, promoting additional services, and ensuring high levels of customer satisfaction.

What safety protocols must be followed in this role?

Employees must adhere to defined safety and security procedures, perform vehicle inspections, and comply with local warehousing and shipping regulations.

Are there physical demands associated with this job?

Yes, the role requires physical activity including loading and unloading items, sorting documents, and conducting inventory counts.

We make trade flow, to change what’s possible for everyone.

Transportation
Industry
10,001+
Employees
2005
Founded Year

Mission & Purpose

We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. We make trade flow, to change what’s possible for everyone.