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Executive Coordinator

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Deloitte

Sep 12

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
  • Dallas

AI generated summary

  • You need experience in customer service, strong communication and organization skills, MS Office proficiency, and the ability to thrive in a dynamic environment.
  • You will provide exceptional admin support, manage projects, coordinate with teams, handle travel and expenses, edit documents, and maintain communication with clients while ensuring confidentiality.

Requirements

  • - Relevant experience in a customer service or team environment
  • - Must be legally authorized to work in the United States without employer sponsorship, now or at any time.
  • - Preferred experience supporting executives in a large/matrixed corporate environment.
  • - Relevant or related educational background.
  • - Experience demonstrating strong communication and organizational skills and the ability to work in a team environment; able to identify and contribute to developing efficient process and workflow methods.
  • - Ability to quickly learn and apply advanced MS Office knowledge and a variety of other internal custom business applications (training will be provided).
  • - Excellent verbal and written communication skills with proper grammar, punctuation, and spelling knowledge.
  • - Exceptional interpersonal skills with the ability to engage and interact in person and virtually with internal and external clients at all levels. Communicates with a positive, "can-do" attitude and professional demeanor.
  • - Attentive listener. Able to use tact and diplomacy in all communications.
  • - Excellent time management skills with the ability to prioritize, effectively multi-task, and be flexible in a changing and evolving environment. Detail-oriented and quality conscious.
  • - Critical and innovative thinker who can navigate gray areas, anticipate problems, formulate solutions, and act accordingly.

Responsibilities

  • Deliver exceptional administrative support and customer service in a co-located, team-based environment; adapt methods and behaviors to engage and accommodate client styles and preferences effectively.
  • Responsible and accountable for managing work and projects, demonstrating management and leadership abilities to maintain momentum and move work forward intuitively.
  • Accurately and proactively assess requirements for each project/request. Communicate effectively with requestors and service providers, addressing questions or issues promptly and professionally.
  • Coordinate work with other national and local resource teams virtually and in person. Develop an understanding of Deloitte's network of business support services to delegate work requests and partner with other national and regional teams as appropriate to deliver work effectively.
  • Compose and edit documents and collaborate with appropriate business services teams to format, edit, proofread, and coordinate printing for presentations, proposals, and other client deliverables according to Deloitte brand standards.
  • Manage time and expense activities to research, enter, and submit on behalf of PPMDs proactively.
  • Provide Outlook email and calendar support on behalf of PPMDs. Monitor and respond to emails based on PPMDs' preferences and communication styles. Responsible for calendar meeting scheduling, including identifying and resolving scheduling conflicts.
  • Proactively manage PPMDs' domestic and international travel needs, understanding travel preferences and monitoring flights.
  • Regularly manage sensitive and confidential information appropriately and with high discretion.
  • Coordinate and provide administrative support as a team for a collective group of clients by applying technical skills and knowledge to use business applications, tools, and processes to share and complete work seamlessly, efficiently, and effectively.
  • Promote a teaming culture with shared goals and responsibilities; leverage strengths, specialized skills, and diverse perspectives to help create a high-performing team.
  • Build positive and productive relationships with PPMD clients and engagement teams, leadership and peers, and Deloitte professionals in all functions at all levels.
  • Plan, manage, and coordinate time and working hours to accommodate the collective group of client requests and schedules; demonstrate exceptional judgment to adjust and flex hours and address requests with urgency.
  • Gain and apply knowledge of Deloitte's policy and procedures, including brand standards, to offer quality support and accurate guidance to the collective group of clients.

FAQs

What is the primary role of the Executive Coordinator?

The primary role of the Executive Coordinator is to provide various administrative services to Partners, Principals, and Managing Directors (PPMDs) in a collaborative and service-oriented environment.

Is this position fully remote?

No, this position follows a hybrid workplace model, which requires a blend of working in-office and working from home.

What are some of the key responsibilities of the Executive Coordinator?

Key responsibilities include time and expense management, calendar and mailbox management, travel arrangements, project and meeting coordination, research, and facilitating service requests with internal and external teams and vendors.

What qualifications are required for this position?

Relevant experience in a customer service or team environment is required. Additionally, candidates must be legally authorized to work in the United States without employer sponsorship.

Are there preferred qualifications for candidates?

Yes, preferred qualifications include experience supporting executives in a large/matrixed corporate environment and a relevant or related educational background.

What skills does the ideal candidate possess?

The ideal candidate possesses strong communication and organizational skills, the ability to work in a team environment, experience with MS Office and internal custom business applications, excellent verbal and written communication skills, and strong time management abilities.

Will training be provided for specific applications?

Yes, onboarding and training on internal technical applications, platforms, and processes will be provided.

Are there any specific interpersonal skills required for this role?

Yes, exceptional interpersonal skills are required, along with the ability to engage and interact with internal and external clients at all levels, and to communicate with a positive and professional demeanor.

How important is confidentiality in this position?

Managing sensitive and confidential information with high discretion is crucial for this role.

What should candidates do if they need accommodations during the application process?

Applicants with a need for accommodation should refer to the following link for assistance: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html.

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Deloitte

Consulting
Industry
10,001+
Employees
1845
Founded Year

Mission & Purpose

Deloitte, as one of the Big 4 global professional services firms, offers a comprehensive range of services including audit, tax, consulting, and advisory solutions to clients worldwide. Their ultimate mission is to deliver exceptional value to their clients by helping them navigate complex challenges, achieve sustainable growth, and stay ahead in an ever-changing business landscape. Deloitte's purpose lies in making an impact that matters and contributing to the success and well-being of their clients, people, and communities. With a team of skilled professionals and a commitment to innovation and collaboration, Deloitte strives to shape the future of business and create positive, lasting outcomes for their stakeholders.

Culture & Values

  • Lead the way

    We are not only leading the profession, but also reinventing it for the future. We are also committed to creating opportunity and leading the way to a more sustainable world.

  • Serve with integrity

    By acting ethically and with integrity, we have earned the trust of clients, regulators, and the public. Upholding that trust is our single most important responsibility.

  • Take care of each other

    We look out for one another and prioritize respect, fairness, development, and well-being.

  • Foster inclusion

    We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps deliver well-rounded client solutions.

  • Collaborate for measurable impact

    We approach our work with a collaborative mindset, teaming across businesses, geographies, and skills to deliver tangible, measurable, attributable impact.

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