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Experte Key Account Management - Retail & Consumer (w/m/d)

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PwC

1mo ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Düsseldorf

AI generated summary

  • You have a degree in business, 2+ years in consulting/B2B sales, customer care experience, project management skills, and strong German/English communication skills. Technology affinity is a plus.
  • You will drive growth with key clients, manage account planning, generate revenue through opportunity identification, deliver insights, and enhance sales processes using technology.

Requirements

  • Du hast dein Studium der Wirtschaftswissenschaften oder einen vergleichbaren Studiengang abgeschlossen.
  • Du bringst mindestens zwei Jahre Erfahrung, vorzugsweise im Bereich der Unternehmensberatung oder B2B Vertrieb mit. Du hast zudem erste Kenntnisse in der Kundenbetreuung und im Key Account Management.
  • Du hast ein Gespür für aktuelle Trends und zentrale Herausforderungen, mit denen sich Unternehmen in den Bereichen R&C konfrontiert sehen. Dies wird ergänzt durch deine Fähigkeiten im Projektmanagement. Du bist zudem technologieaffin, Erfahrungen im Umgang mit gängigen CRM Systemen sind ein Plus.
  • Du verfügst über sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.
  • Kommunikationsstärke zeichnet dich aus und du interagierst souverän auf verschiedenen Senioritäts-Leveln und kannst in Präsentationen und Workshops überzeugend auftreten.

Responsibilities

  • Verantwortung – Dein Ziel ist die Erschließung von Wachstumspotenzialen bei unseren potenzialträchtigsten Mandanten. Du unterstützt bei der strategischen Weiterentwicklung eines der größten Retail- und Consumer-Goods-Accounts. Zu deinen Aufgaben gehören die individuelle Account-Planung und die Nachverfolgung der Account-Entwicklung.
  • Umsatzgenerierung– Du lernst, in Gesprächen die Herausforderungen und Fragestellungen unserer Kunden zu erkennen und dazu beizutragen, diese in Opportunities zu übersetzen und die Pipeline mit aufzubauen. Zudem steuerst du nach und nach die Opportunities durch den Angebotsprozess bis hin zum Abschluss.
  • Expertise– Du unterstützt auf Basis der PwC Kompetenzen und Expertisen dabei, relevante Insights und Trends zu unseren Kunden zu bringen und PwC als Thought Leader zu positionieren.
  • Innovation– Du nutzt Salesforce und unsere Sales-Technologie, um Kundenbedürfnisse noch früher und besser zu erkennen und zu adressieren. Zudem trägst du dazu bei, unseren Vertrieb kontinuierlich mit neuen Innovationen, Prozessoptimierungen zu verbessern.

FAQs

What is the role of the Experte Key Account Management - Retail & Consumer at PwC?

The role involves identifying growth potential with key clients, supporting the strategic development of major retail and consumer goods accounts, conducting individual account planning, and managing account development.

What qualifications are required for this position?

Applicants should have a degree in business administration or a related field, at least two years of experience in consulting or B2B sales, initial knowledge in customer care and key account management, and a strong understanding of industry trends and project management.

Are there specific language skills required for this role?

Yes, very good German and English language skills, both written and spoken, are required.

What kind of work experience is preferred for candidates?

Candidates should have experience in corporate consulting or B2B sales and initial exposure to customer care and key account management.

How does PwC support professional development?

PwC offers continuous education through an internal academy, international experiences via secondments, ongoing mentoring, and support for external training and development programs.

Is there flexibility in work hours and location?

Yes, candidates can determine their working hours and location, with no core working hours and the option to work from home as well as in over 40 countries.

Does PwC offer any health benefits?

Yes, PwC provides a company health insurance program, preventive medical examinations, fitness offers, company sports programs, and discounts at various fitness studios and memberships with Urban Sports Club.

Can employees take time off for a sabbatical?

Yes, employees can take extended breaks in the form of sabbaticals through a part-time block model.

How are overtime hours handled at PwC?

Employees can accumulate overtime on a personal annual working time account, which can be compensated with time off during the year, and any remaining overtime will be paid out annually.

Who can I contact if I have questions about the position?

You can contact Alina Dusi at +492119817650 for any inquiries regarding this position or your application.

Accounting
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

PricewaterhouseCoopers (PwC) is one of the Big 4 accounting firms and a leading professional services organisation. PwC offers a broad range of services, including audit and assurance, tax consulting, advisory, and legal services. They work with clients across various industries, from multinational corporations to startups, providing insights, expertise, and solutions to help them address complex challenges and achieve their goals. PwC's ultimate mission is to build trust in society and solve important problems. They strive to enhance transparency, integrity, and accountability in financial reporting, while also supporting sustainable business practices and societal advancement. PwC's purpose is to contribute to creating trust and value for their clients, people, and wider stakeholders, driving confidence and fostering innovation in a rapidly changing world.

Culture & Values

  • Act with integrity

    Speak up for what is right, especially when it feels difficult. Expect and deliver the highest quality outcomes. Make decisions and act as if our personal reputations were at stake.

  • Make a difference

    Stay informed and ask questions about the future of the world we live in. Create impact with our colleagues, our clients and society through our actions. Respond with agility to the ever changing environment in which we operate.

  • Care

    Make the effort to understand every individual and what matters to them. Recognise the value that each person contributes. Support others to grow and work in the ways that bring out their best.

  • Work together

    Collaborate and share relationships, ideas and knowledge beyond boundaries. Seek and integrate a diverse range of perspectives, people and ideas. Give and ask for feedback to improve ourselves and others.

  • Reimagine the possible

    Dare to challenge the status quo and try new things. Innovate, test and learn from failure. Have an open mind to the possibilities in every idea.