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F&B Agent - Warabi (Casual)

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Marriott International

29d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Melbourne

AI generated summary

  • You should have restaurant experience, a proactive attitude, a current Victorian RSA, professionalism, creativity, and a passion for creating memorable guest experiences.
  • You will serve food and drinks, set tables, answer menu questions, communicate with the kitchen, check guest satisfaction, maintain cleanliness, process payments, and support team goals.

Requirements

  • Experience in a dynamic restaurant setting is highly valued.
  • A proactive and upbeat demeanor that inspires excellence.
  • Keen to take on new challenges and grow within your career.
  • A current Victorian RSA is essential for your role.
  • Embody a polished professionalism with an audacious approach to creativity; and a playful individual who is passionate in creating memorable guest experiences.

Responsibilities

  • Serve food courses and alcoholic beverages to guests.
  • Set tables according to event type and service standards.
  • Answer questions on menu selections.
  • Communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability.
  • Relay additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Record transactions in the MICROS system at the time of order.
  • Check in with guests to ensure satisfaction with each food course and beverage.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Complete opening & closing duties, including restocking items and turning off lights.
  • Present physical and accurate checks to guests and process payments.
  • Ensure uniform and personal appearance are clean and professional.
  • Anticipate and address guests’ service needs.
  • Communicate with clear and professional language.
  • Develop and maintain positive working relationships with colleagues.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other team members.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is F&B Agent - Warabi (Casual).

Where is W Melbourne located?

W Melbourne is located at 408 Flinders Lane, Melbourne, Victoria, Australia, 3000.

What type of employment is offered for this role?

This is a part-time, non-management position.

What kind of experience is required for the F&B Agent role?

Experience in a dynamic restaurant setting is highly valued.

Is a current Victorian RSA required for this position?

Yes, a current Victorian RSA is essential for your role.

What are some of the job responsibilities for the F&B Agent?

Responsibilities include serving food courses and beverages, setting tables, answering menu questions, communicating with the kitchen, checking in with guests, maintaining cleanliness, processing payments, and supporting team goals.

Are there career advancement opportunities within Marriott International?

Yes, there are opportunities for career advancement with interstate and global transfers available through internal channels.

What benefits come with working at W Melbourne?

Benefits include a competitive salary, a mentor/buddy program, birthday perks, exclusive discounts, and participation in community service projects.

What is the workplace culture like at W Hotels?

The workplace culture at W Hotels is inclusive and people-first, aiming to ignite curiosity and expand worlds while fostering a diverse workforce.

What kind of cuisine does Warabi specialize in?

Warabi specializes in Japanese culinary artistry, featuring an ever-evolving, nine-course set menu and a focus on seasonal ingredients.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.