FAQs
What are the primary responsibilities of a Food and Beverage Assistant?
As a Food and Beverage Assistant, you will be responsible for delivering first-class hospitality to guests in the hotel’s restaurant and bar, ensuring they have a great experience, and building rapport with both guests and team members.
What qualities are we looking for in an ideal candidate?
We are looking for candidates who are themselves, share positive energy with guests and the team, have a can-do attitude, and are confident in speaking and engaging with others.
Are there any perks or benefits offered to employees?
Yes, employees enjoy special rates on hotel rooms, a company-wide recognition scheme, meals on duty, a talent referral scheme, and access to various benefits including a pension scheme, life assurance, and wellbeing support.
Is there a focus on career development within the company?
Absolutely! We emphasize career development and provide ongoing job-related training programs with clear paths for progression, along with regular coaching and training from managers.
How does the company recognize and celebrate employee achievements?
The company hosts events such as Thank You Week and Employee Awards Celebrations to recognize and celebrate employee contributions with various fun activities.
What is the training process like for new hires?
New hires will benefit from the “GROWonline” learning portal, regular Learning Bites, “Come Join Us Guest Care” training, and wellness webinars to help develop their skills and knowledge in hospitality.
Where is Leonardo Royal Hotel Glasgow located?
The Leonardo Royal Hotel Glasgow is a 3-minute walk from Glasgow Central railway station, 1.3 miles from Glasgow Cathedral, and 2.3 miles from the Riverside Museum.
What sets Leonardo Hotels apart from other hospitality companies?
Leonardo Hotels values genuine hospitality and emphasizes personality in their recruitment process, focusing on consistent, friendly, genuine, positive, and willing interactions among team members.
Can employees earn rewards based on their performance?
Yes, employees can earn performance-based rewards through the Leo Points system, which includes vouchers and well-deserved days off.
What type of work environment can employees expect?
Employees can expect a fun and friendly working environment that involves customer interaction, variety, and team-building activities like summer barbecues and holiday parties.