FAQs
What are the main responsibilities of a F&B Assistant?
A F&B Assistant is responsible for assisting Bartenders, Waiters, and Waitresses in serving and clearing food and beverage orders, managing guest queries, maintaining cleanliness of workstations, and ensuring high levels of guest satisfaction.
What skills are required to be successful in this role?
The role requires a positive attitude, good communication skills (both oral and written), commitment to high levels of customer service, excellent grooming standards, flexibility to respond to different work situations, and the ability to work independently or in teams.
Is previous experience in the food and beverage industry necessary?
It is advantageous to have experience in the Food and Beverage department or industry, but it may not be strictly necessary.
What are the grooming standards expected from a F&B Assistant?
F&B Assistants are expected to follow Hilton Grooming standards, which include adhering to the uniform dress code, maintaining cleanliness, and ensuring personal hygiene.
Are there any physical requirements for this job?
Yes, the job requires the ability to grasp, lift, and/or carry, or otherwise transport up to 50 lbs. through a crowded room.
What type of support does Hilton offer to its Team Members?
Hilton is dedicated to providing exceptional guest experiences and values its Team Members, offering them opportunities for development and creating a remarkable hospitality experience.
Do F&B Assistants need to be familiar with food hygiene regulations?
Yes, knowledge of Food Hygiene Regulations is beneficial for a F&B Assistant.
What kind of environment will I be working in as a F&B Assistant?
You will be working in a dynamic hospitality environment, interacting with guests and team members while serving food and beverages in a timely and pleasant manner.
How does Hilton define its company culture?
Hilton's culture is centered around the vision "to fill the earth with the light and warmth of hospitality," which emphasizes teamwork and creating remarkable hospitality experiences every day.
Is knowledge of menu offerings important for this position?
Yes, extensive knowledge of menu offerings is crucial for effectively serving guests and enhancing their experience.