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F&B Outlets Manager

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Haven

Nov 7

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

Requirements

  • Proven experience in roles such as Duty Manager, Store Manager, or a similar leadership role within the food service or retail industry.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Exceptional customer service and problem-solving abilities.
  • Knowledge of health and safety regulations.
  • Strong organisational and multitasking skills.
  • Experience in budgeting and financial management.
  • Flexibility to work evenings, weekends, and holidays.

Responsibilities

  • Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
  • Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
  • Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
  • Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
  • Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
  • Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
  • Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.

FAQs

What is the job title for this position?

The job title is Food & Beverage Outlets Manager.

Where is the job located?

The job is located at Rockley Park Holiday, Napier Road, Hamworthy, Poole, Dorset BH15 4LZ, GBR.

What type of employment is this position?

This position is full-time and permanent.

Is there a bonus associated with this position?

Yes, there is an opportunity for an annual bonus of up to 10%.

What are the key responsibilities of the Food & Beverage Outlets Manager?

Key responsibilities include team leadership, guest experience enhancement, performance management, resource management, ensuring compliance and safety, problem-solving, and supporting training and development.

What experience is required for this position?

Applicants should have proven experience in roles such as Duty Manager, Store Manager, or a similar leadership role within the food service or retail industry.

What skills are essential for this role?

Essential skills include strong leadership and communication abilities, exceptional customer service, problem-solving skills, knowledge of health and safety regulations, and strong organizational and multitasking skills.

Will there be training provided for this role?

Yes, comprehensive training and ongoing support will be provided.

Are there any benefits associated with this position?

Yes, benefits include an attractive salary, annual bonus opportunity, on-site accommodation (subject to availability), career development opportunities, and exclusive discounts on dining and Haven Holidays.

What should candidates do to apply for the position?

Candidates should click "apply now" and answer a few quick questions, which should take about 5 minutes. After submission, a member of the team will reach out if shortlisted.

Are reasonable adjustments available during the application process?

Yes, reasonable adjustments can be discussed, and candidates can contact resourcingteam@bourne-leisure.co.uk for assistance.

Will the role require flexibility in working hours?

Yes, flexibility to work evenings, weekends, and holidays is required.

A Breath of Fresh Air 🌊 | A Place Where Talent Thrives 🏆 | One Great Team ⭐

Travel & Leisure
Industry
5001-10,000
Employees
1964
Founded Year

Mission & Purpose

Welcome to Haven! 🌊 As the UK’s leading holiday operator, a career at Haven offers more than just a job. Part of the award-winning Bourne Leisure family, we have plenty of exciting opportunities for development, over 9,000 fantastic team members and 38 beautiful seaside locations. From Scotland to Cornwall, Norfolk to Wales, our parks are dotted along some of the most breath-taking parts of the great British coastline, providing memories that last a lifetime for guests, owners and team. We’re passionate about what we do and we have a great time doing it, all of which is reflected in our Breath of Fresh Air culture. We welcome all new talent with open arms and wish you all the best on your journey with Haven.

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