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F&B Service Expert

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Marriott International

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You need a high school diploma or G.E.D., less than a year of related experience, no supervisory experience, and no certifications.
  • You will serve guests, set tables, communicate with the kitchen, maintain cleanliness, and ensure a safe, professional environment while managing menu tasks and physical duties.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1 year related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
  • Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • Creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
  • Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
  • Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

FAQs

What is the job title for this position?

The job title is F&B Service Expert.

Where is the job located?

The job is located at Aloft Palm Jumeirah, East Crescent, Dubai, United Arab Emirates.

What type of employment is this position?

This position is full-time and non-management.

Is previous experience required for this role?

Less than 1 year of related work experience is preferred, but no supervisory experience is necessary.

Is there a specific educational qualification required?

A high school diploma or G.E.D. equivalent is preferred for this position.

What responsibilities do Guest Service Experts have?

Guest Service Experts are responsible for setting tables, communicating with the kitchen, interacting with and serving guests, and maintaining cleanliness in work areas.

What are the physical requirements for this job?

The job requires movement around the venue, lifting objects weighing up to 25 pounds independently and 50 pounds with assistance, as well as bending, twisting, and reaching overhead.

Does this position require any certifications or licenses?

No specific licenses or certifications are required for this position.

What is the company’s stance on diversity and inclusion?

Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture, ensuring non-discrimination on any protected basis.

What kind of work environment does Aloft Hotels aim to provide?

Aloft Hotels aims to create a modern, connected environment that allows guests to experience connection and enjoy unique interactions.

What attributes does Aloft Hotels value in its employees?

Aloft Hotels values confident self-expressers who are excited about connecting with others and embracing creativity.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.