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F&B Service Expert_SA

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Durban

AI generated summary

  • You need a high school diploma or G.E.D., 2 years of related work experience, and no supervisory experience or certifications are required.
  • You will set tables, serve guests, communicate with the kitchen, maintain cleanliness, and ensure a safe, professional environment while actively managing menu details and delivering exceptional service.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: 2 year related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
  • Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • Creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
  • Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
  • Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

FAQs

What is the job title for this position?

The job title for this position is F&B Service Expert_SA.

Where is the job located?

The job is located at Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, 4320.

What are the work hours for this position?

This position is full-time.

Is this a management position?

No, this position is non-management.

What is the required education for this role?

A high school diploma or G.E.D. equivalent is required for this role.

How much related work experience is preferred for this position?

A minimum of 2 years of related work experience is preferred.

Are there any supervisory experience requirements for this job?

No supervisory experience is required for this position.

Is any license or certification necessary for the F&B Service Expert position?

No specific license or certification is required for this position.

What are the primary responsibilities of a Guest Service Expert?

The primary responsibilities include setting tables, communicating with the kitchen, serving guests, and maintaining cleanliness in work areas while ensuring a memorable experience for guests.

What qualities are critical for success in this role?

Critical qualities include creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining professional appearance and communications.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.