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F&B Service Expert_SA

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Marriott International

2mo ago

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Cape Town

AI generated summary

  • You need a high school diploma or G.E.D., less than a year of related work experience, and no supervisory experience or certifications.
  • You will engage with guests, ensure a smooth dining experience, set tables, communicate with the kitchen, and maintain professionalism and safety while being active throughout your shift.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1 year related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
  • Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • Creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
  • Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
  • Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

FAQs

What is the job title for this position?

The job title is F&B Service Expert_SA.

What is the location of the job?

The job is located at the Protea Hotel Cape Town Tyger Valley, Uys Krige Drive, Jip de Jager off ramp, Ext 20, Cape Town, South Africa.

What are the main responsibilities of the F&B Service Expert?

The main responsibilities include setting tables, communicating with the kitchen, interacting and serving guests, and cleaning work areas and supplies to create a memorable dining experience.

Is this position full-time or part-time?

This position is full-time.

What is the required experience for this role?

The preferred qualification is less than 1 year of related work experience.

Is any supervisory experience required for this role?

No supervisory experience is required for this role.

Are there any specific education requirements for this position?

Yes, a high school diploma or G.E.D. equivalent is required.

Is there a uniform requirement for this job?

Yes, it is important to ensure your uniform, personal appearance, and communications are professional.

What type of physical activity is involved in this job?

The job requires standing, sitting, walking for extended periods, moving over uneven surfaces, and the ability to lift objects weighing up to 25 pounds, and 50 pounds with assistance.

Does Marriott International value diversity in the workplace?

Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

What is Protea Hotels by Marriott known for?

Protea Hotels by Marriott is known as the leading hospitality brand in Africa with over 60 hotels across various countries.

What type of service experience is desired for candidates applying to this position?

A passion for delivering a personalized service experience to every guest is desired.

Is there any required licensing or certification for this role?

No specific licenses or certifications are required for this role.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.