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F&B Support Expert

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You need a high school diploma or GED. Prior food service experience is a plus, but not required. No supervisory experience or certifications needed.
  • You will enhance guest experiences by serving food, assisting in various tasks, ensuring cleanliness, maintaining safety standards, and being active and engaged throughout your shift.

Requirements

  • Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General
  • (General Educational Development, GED).
  • Experiencia laboral afín:No se requiere experiencia laboral afín; se valorará poseer experiencia previa en entornos gastronómicos.
  • Experiencia como supervisor:No se requiere experiencia como supervisor.
  • Licencia o certificación:Ninguna

Responsibilities

  • Nuestro trabajo no consiste únicamente en servir comida a la mesa para que la disfruten nuestros huéspedes hasta pedir la cuenta.
  • Adicionalmente, queremos crear una experiencia que sea memorable y única-con comida y bebida al lado.
  • Nuestros Expertos de servicio al huésped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el huésped disfrute de la experiencia.
  • Ya sea cuando ponen las mesas, ayudan en la cocina, limpian las áreas de trabajo, y reabastecen los suministros; los expertos de servicio al huésped logran que todos los servicios formen parte de la experiencia del huésped.
  • Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional.
  • Los Expertos de servicio al huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos, se mueven por superficies con pendiente, que no siempre son uniformes y que a veces resbalan), revisan el menú (lo leen y verifican la información) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda; deben llegar a lugares altos y agacharse, y deben hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse).
  • Es fundamental que los Expertos de servicio al huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.

FAQs

Do we support remote work?

No, this position is not eligible for remote work.

What is the job category for this position?

The job category for this position is Food and Beverage & Culinary.

What are the educational requirements for this job?

A secondary school diploma or an equivalent certificate from a General Educational Development (GED) program is required.

Is prior experience in the food and beverage industry required?

No prior experience in the food and beverage industry is required, although it is valued.

Is there a licensing or certification requirement for this role?

No specific license or certification is required for this role.

What physical tasks are expected in this job?

Duties may include standing, walking for long periods, lifting and moving objects under 50 pounds, and performing various movements like bending, stretching, and reaching.

What qualities does Marriott International look for in candidates for this position?

Marriott International seeks candidates who are original, innovative, and able to embrace opportunities, alongside maintaining a professional appearance and communication.

What is the motto or service philosophy of W Hotels?

The service philosophy of W Hotels is "Whatever/Whenever," focusing on meeting the passions and needs of guests.

Are there opportunities for career advancement in this role?

While the position is non-management, W Hotels and Marriott International provide opportunities for career growth and development within the company.

What does the job responsibility include beyond serving food?

Responsibilities include setting tables, assisting in the kitchen, cleaning work areas, and restocking supplies to enhance the guest experience.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.