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F&B Support Expert (Busboy / Busgirl)

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You need a higher education diploma or equivalent; previous food and beverage experience is preferred but not necessary. No supervisory experience required.
  • You will greet guests warmly, anticipate their needs, maintain cleanliness, set up dining areas, prepare food ingredients, manage supplies, and ensure a positive team atmosphere.

Requirements

  • Higher Education, Diploma or equivalent
  • No related work experience is required; previous experience in a food and beverage environment preferred
  • No supervisory experience is required

Responsibilities

  • Address guests' service needs in a professional, positive, and timely manner.
  • Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area throughout the day, practicing clean-as-you-go procedures.
  • Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
  • Pick-up trays and clean tables as needed to ensure a clean dining area.
  • Prepare ingredients for cooking, including portioning, chopping, and storing food.
  • Inspect the cleanliness and presentation all china, glass, and silver prior to use.
  • Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.
  • Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.
  • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
  • Speak to guests and co-workers using clear, appropriate and professional language.
  • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.

FAQs

What is the job title for this position?

The job title is F&B Support Expert (Busboy / Busgirl).

Where is the job located?

The job is located at Al Maha a Luxury Collection Desert Resort & Spa Dubai, within the Dubai Desert Conservation Reserve, Dubai, United Arab Emirates.

What type of employment schedule is offered for this position?

This position is a full-time employment opportunity.

Is this position part of management?

No, this position is non-management.

What are the primary duties of the F&B Support Expert?

The primary duties include setting tables, assisting the kitchen, cleaning work areas, replenishing supplies, and ensuring food and beverage operations run smoothly.

Is prior experience in the food and beverage industry required?

No, related work experience is not required, but previous experience in a food and beverage environment is preferred.

What qualifications are preferred for this position?

A higher education diploma or equivalent is preferred for this position.

Are there any supervisory responsibilities in this role?

No, there are no supervisory responsibilities required for this position.

What are some critical competencies needed for success in this job?

Critical competencies include interpersonal skills, communication, dependability, positive demeanor, integrity, adaptability, and multi-tasking.

What are the communication expectations for this role?

Employees must speak to guests and co-workers using clear, appropriate, and professional language, while discussing work topics discreetly.

What is the focus of the job at Al Maha a Luxury Collection Desert Resort & Spa Dubai?

The focus is on building memorable and unique experiences for guests, with food and drinks as part of that experience.

Is there an emphasis on maintaining a safe workplace?

Yes, creating a safe workplace and following company policies and procedures is critical for success in this role.

How does the organization view diversity and inclusion?

Marriott International is committed to hiring a diverse workforce and sustaining an inclusive culture, with non-discrimination on any protected basis.

What kind of workplace culture does The Luxury Collection promote?

The Luxury Collection promotes a people-first culture where employees can do their best work, find purpose, and belong to a global team.

What should candidates expect in terms of training or onboarding?

Candidates can expect to receive training that enables them to uphold quality standards and deliver a high level of service to guests.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.