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F&I Compliance Manager

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Sytner Group

18d ago

  • Job
    Full-time
    Senior Level
  • Leicester

AI generated summary

  • You must have FCA compliance experience in automotive finance, strong communication skills, knowledge of regulations, coaching abilities, problem-solving skills, and proficiency in IT, especially Excel.
  • You will manage a team, oversee FCA returns, communicate with stakeholders, train staff, solve problems, meet deadlines, and present information clearly, prioritizing Consumer Duty.

Requirements

  • The successful candidate must have previous experience in a similar FCA regulated compliance role, ideally having experience within automotive finance or retail financial services.
  • Experience completing FCA regulatory returns is also desirable as this will be a key element of the role.
  • Positive and enthusiastic (team work is essential)
  • Excellent communicator (both verbal and written)
  • Curious (you will be able to demonstrate your love for good 'root cause' analysis)
  • Knowledge of the Consumer Credit and/or General Insurance Sector (preferably as an intermediary)
  • Knowledge of the various FCA rules and guidance relating to the above sector (i.e. CONC, ICOBS, Vulnerable Customer and Consumer Duty)
  • Experienced coach (to help support and deliver regular training opportunities to the wider team)
  • Proven ability as a team leader or supervisor
  • Problem solving skills with the ability to translate problems and find resolutions
  • Excellent organisational skills with experience of having to meet tight deadlines at short notice
  • Good IT and software skills, with Excel
  • Confident in presenting complex information in a clear and concise manner

Responsibilities

  • Manage a small team that monitor regulated activity in our business, keeping Consumer Duty at the forefront of everything we do.
  • Complete FCA regulatory returns as this will be a key element of the role.
  • Demonstrate resilience with a can-do attitude.
  • Effectively communicate with key stakeholders.
  • Support and deliver regular training opportunities to the wider team.
  • Perform problem solving and translate problems to find resolutions.
  • Meet tight deadlines at short notice.
  • Present complex information in a clear and concise manner.

FAQs

What is the role of the F&I Compliance Manager?

The F&I Compliance Manager will manage a small team that monitors regulated activity in the business, ensuring compliance with FCA regulations and keeping Consumer Duty at the forefront of operations.

What experience is required for this position?

The successful candidate must have previous experience in a similar FCA regulated compliance role, ideally within automotive finance or retail financial services, as well as experience completing FCA regulatory returns.

What skills are ideal for this position?

Ideal candidates should possess strong communication skills, a positive and enthusiastic attitude, curiosity for root cause analysis, knowledge of the Consumer Credit and General Insurance sectors, and experience in coaching and training.

Is experience in team leadership necessary?

Yes, proven ability as a team leader or supervisor is desirable for this role.

What are the working hours for this position?

The working hours are from 8 am – 6 pm, Monday to Friday, with home working as part of a structured rota.

Where is the head office located?

The head office is based in Leicester.

What are some of the benefits offered by Sytner Group?

Benefits include enhanced holiday entitlement, industry-leading maternity, paternity and adoption pay, career development opportunities, and discounts on cars and high street brands.

Is there support for diversity and inclusion in the hiring process?

Yes, Sytner Group is committed to creating an equitable environment and welcomes applications from individuals regardless of various backgrounds. Adjustments to the recruitment process can be requested.

What is the company's approach to employee engagement?

Sytner Group prioritizes continuous improvement and values each individual's contribution, achieving an outstanding 89% score on their colleague engagement survey.

Sytner Group

The UK's largest dealer group. Named 2019 Top UK Retailer to Work For by Glassdoor.

Automotive
Industry
5001-10,000
Employees
1968
Founded Year

Mission & Purpose

We are the UK’s largest dealership representing 25 brands up and down the country. Established in 1968, our success has been built by every team member working together and contributing to our ‘one team’ ethos. Our group aim is to be famous for delighting our colleagues, customers and manufacturers. We do this by being honest and giving respect, embracing diversity and inclusivity, working together, listening and contributing, celebrating success and having fun. We have unrivalled experience in the specialist market, providing customers with new cars, approved used cars and aftersales services. Our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers – getting it right the first time and making every interaction special.