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Facilities Manager - WA, SA, NT

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JLL

Yesterday

  • Job
    Full-time
    Senior & Expert Level
  • Real Estate & Property
    Facilities Management
  • Perth
  • Quick Apply

AI generated summary

  • You need experience in facilities management, customer service skills, technical knowledge, initiative, and proficiency in maintenance systems and communication. Tertiary qualifications are preferred.
  • You will manage facilities, contracts, and finance, ensure compliance with KPIs, implement risk strategies, analyze service requests, enhance customer satisfaction, and foster teamwork.

Requirements

  • Proven experience in facilities management in a corporate environment
  • Dedicated to delivering outstanding customer service and enjoys building client relationships
  • Hands-on approach to problem solving with capability to juggle multiple ongoing tasks
  • Ability to work autonomously and as part of a fast-paced team
  • Technical Qualifications and/or trade experience in electrical, mechanical, hydraulics or fire services. Tertiary qualifications in Facilities Management or related discipline are also highly regarded
  • Familiarity with computerised maintenance management systems and have highly developed negotiation, influencing and communication skills
  • Demonstrated capability to take initiative and leadership amongst a group and drive change

Responsibilities

  • Provide comprehensive facility, contract, finance and procurement management with a focus on continuous improvement.
  • Achieve financial, compliance and other KPIs
  • Delivery of services in accordance with the Agreement
  • Implement strategies to mitigate risk across the client account
  • Evaluate service response time and analyse occupants’ service request trends and suggestions
  • Ensure feedback from the client is recorded and actioned to the satisfaction of the end user
  • Continuous improvement in customer satisfaction
  • Actively encourage an environment that supports teamwork, co-operation & performance excellence across the portfolio

FAQs

What is the primary focus of the Facilities Manager role?

The primary focus of the Facilities Manager role is to balance exceptional customer service delivery with effective building operations management, creating an optimal workplace environment for Client employees and visitors.

What qualifications are preferred for this role?

Preferred qualifications include experience in facilities management in a corporate environment, technical qualifications and/or trade experience in electrical, mechanical, hydraulics, or fire services, and tertiary qualifications in Facilities Management or a related discipline.

What responsibilities will I have as a Facilities Manager?

Responsibilities include comprehensive facility, contract, finance and procurement management, achieving financial and compliance KPIs, implementing risk mitigation strategies, analyzing service request trends, and continuously improving customer satisfaction.

Is prior experience in facilities management required?

Yes, proven experience in facilities management within a corporate environment is required for this role.

How does JLL promote diversity and inclusion within the workplace?

JLL promotes diversity and inclusion by embracing and celebrating differences, supporting applications from underrepresented groups, and creating a culture where everyone feels welcomed, valued, and empowered.

What types of personalized benefits does JLL offer?

JLL offers a comprehensive benefits package prioritizing mental, physical, and emotional health, along with support for personal well-being and growth.

What values does JLL emphasize in its corporate culture?

JLL emphasizes the core values of teamwork, ethics, and excellence, which are fundamental to its operations and recognition in the industry.

Are there growth opportunities in this position?

Yes, JLL is committed to professional growth and provides opportunities for employees to thrive personally and professionally.

Can individuals from diverse backgrounds apply for this role?

Absolutely, JLL is committed to equal opportunity and encourages applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disabilities, and people of all ages, religions, and races.

What is the work environment like at JLL?

The work environment at JLL is supportive, fast-paced, and encourages teamwork, cooperation, and performance excellence across the portfolio.

We shape the future of real estate for a better world

Real Estate
Industry
10,001+
Employees

Mission & Purpose

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

Benefits

  • Medical Plan

    Choose from three plan options: Standard, Plus or Basic, administered by UnitedHealthCare and, in limited locations, Kaiser Permanente. Health Savings Account (HSA) automatically comes with Plus or Basic plans and is Company-funded with $600 for employee coverage, or $1,200 for employee+1 or family coverage. 100 percent preventive care coverage is included with all plans.

  • Paid time off (PTO)

    Combines vacation, sick leave and personal time: 18 to 28 days per year, depending on your years of service and job level.

  • Enhanced Life Insurance

    Take advantage of group rates on optional coverage for you, your spouse/domestic partner and children at your own cost. Enroll when first eligible for the most favorable underwriting.

  • Parental Leave Pay

    Six weeks of paid leave at 100% of salary.

  • Flexible work arrangements

    May be available to help you balance work, family and personal commitments.