Facilities & Usher Team Leader x 2 - Blackburn Magistrates and Preston Magistrates Courts

HM Courts & Tribunals Service (HMCTS)

Sep 11

Applications are closed

Job
Full-time
Junior, Mid & Senior Level
People, HR & Administration
Preston

Requirements

Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
Experience of working in an administrative role in a customer-focussed environment
IT proficient with the ability to learn and adapt to different technologies and software packages.
Excellent communication, organisational and prioritisation skills

Responsibilities

Leading your team, you’ll focus on the team’s area of work, making sure that work is prioritised and organised and your team fully skilled to meet objectives.
As an effective Team Leader, you recognise the importance of the team’s overall wellbeing and can motivate your team to succeed.
You will contribute to the delivery of operational, performance and service standard targets and provide statistical data for the management team and judiciary.
Your keen eye for detail and desire for continuous improvement is key to your success.
Monitoring and analysing performance areas and trends, conducting ongoing reviews of procedures and work practices is essential, as is your ability to successfully recommend improvements, navigate change and manage the implementation of new initiatives and legislation.
This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS.
We’re committed to helping you develop your leadership skills, through our HMCTS leadership offer.
This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others.

FAQs

What is the salary range for the Facilities & Usher Team Leader position?

The salary range for this position is £27,223 - £28,613.

Is this position permanent?

Yes, this position is permanent.

Where are the job locations for this role?

The job locations are Blackburn Magistrates Court (BB2 1AA) and Preston Magistrates Court (PR1 2QT).

What are the working patterns available for this job?

The working patterns available include full-time, job share, and part-time.

What qualifications or experience are required for this role?

Candidates should have experience in an administrative role in a customer-focused environment and the ability to motivate and support a team.

Are part-time applications considered for this role?

Yes, part-time applications are considered; however, the minimum hours for part-time working would be 30 hours per week over 5 days.

Will successful candidates have to undergo any security checks?

Yes, successful candidates must undergo a criminal record check and complete baseline personnel security standard checks.

What benefits are included with this position?

Benefits include access to learning and development, a Civil Service pension with an average employer contribution of 27%, annual leave, public holidays, and flexible working options.

What is the standard working hours for full-time roles in this position?

The standard full-time working hours are 37 hours per week.

Who can apply for this job?

This job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, and nationals of the EU with settled or pre-settled status.

HM Courts & Tribunals Service (HMCTS)

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law

Industry

1001-5000

Employees

2011

Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV