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Facilities & Usher Team Leader x 2 - Blackburn Magistrates and Preston Magistrates Courts

H

HM Courts & Tribunals Service (HMCTS)

Sep 10

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
  • Preston

Requirements

  • - Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
  • - Experience of working in an administrative role in a customer-focussed environment
  • - IT proficient with the ability to learn and adapt to different technologies and software packages.
  • - Excellent communication, organisational and prioritisation skills

Responsibilities

  • - Leading your team, you’ll focus on the team’s area of work, making sure that work is prioritised and organised and your team fully skilled to meet objectives.
  • - As an effective Team Leader, you recognise the importance of the team’s overall wellbeing and can motivate your team to succeed.
  • - You will contribute to the delivery of operational, performance and service standard targets and provide statistical data for the management team and judiciary.
  • - Your keen eye for detail and desire for continuous improvement is key to your success.
  • - Monitoring and analysing performance areas and trends, conducting ongoing reviews of procedures and work practices is essential, as is your ability to successfully recommend improvements, navigate change and manage the implementation of new initiatives and legislation.
  • - This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS.
  • - We’re committed to helping you develop your leadership skills, through our HMCTS leadership offer.

FAQs

What is the salary range for the Facilities & Usher Team Leader position?

The salary range for this position is £27,223 - £28,613.

How many vacancies are available for the Facilities & Usher Team Leader role?

There are 2 vacancies available for this role.

What are the working patterns available for this job?

The working patterns available are full-time, job share, and part-time.

Is this a permanent position?

Yes, this is a permanent position.

What are the key responsibilities of the Facilities & Usher Team Leader?

Key responsibilities include leading your team in delivering excellent administrative support and customer service, prioritising work, motivating team members, and contributing to operational performance targets.

Do I need to have prior experience in a customer-focused environment?

Yes, experience of working in an administrative role in a customer-focused environment is required.

Will I receive any benefits in addition to my salary?

Yes, benefits include access to learning and development, flexible working options, a Civil Service pension, annual leave, public holidays, and more.

Do new recruits need to start at the minimum salary band?

Yes, new recruits to the Civil Service joining MoJ are expected to join at the band minimum.

Is there an expectation of travel for this role?

Yes, there is an expectation of travel to Burnley Magistrates Court at least 1 day per week for the position at Blackburn Magistrates Court.

What are the nationality requirements for applicants?

This job is open to UK nationals, nationals of the Republic of Ireland, Commonwealth nationals with the right to work in the UK, EU nationals with settled or pre-settled status, and Turkish nationals under certain conditions.

What security checks are required for successful candidates?

Successful candidates must undergo a criminal record check and complete baseline personnel security standard checks.

H

HM Courts & Tribunals Service (HMCTS)

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV

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