Family Support Worker

Norfolk and Norwich University Hospitals NHS Foundation Trust

Nov 1

Applications are closed

Job
Full-time
Junior, Mid & Senior Level
Healthcare
Norwich

Requirements

The post holder will be expected to work within a multi-disciplinary team to deliver high quality family/patient-centred care and evidence-based interventions.
They will provide quality services for an identified client group under the supervision of the CEW Social Worker within the service.
They will support families to put into practice and embed behaviour changes related to weight management advice provided by the multi-disciplinary team, both through hospital and community based interventions.
The post holder will be working with people with a diverse range of additional needs that often impact on CYP and their families, including neuro-diversity, physical and/or learning disabilities, mental health and psycho-social issues, domestic abuse and familial conflict.
The post holder will provide valuable observations and feedback to the multi-disciplinary team to help individualise the care pathway for the CYP and their families.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence.

Responsibilities

Identify the factors involved in the development of severe obesity;
Identify and manage complications with input from appropriate tertiary services; improving the efficiency of care delivery and the overall patient journey.
Deliver an individualised holistic plan to optimise compliance and outcomes.
Work within a multi-disciplinary team to deliver high quality family/patient-centred care and evidence-based interventions.
Provide quality services for an identified client group under the supervision of the CEW Social Worker within the service.
Support families to put into practice and embed behaviour changes related to weight management advice provided by the multi-disciplinary team, both through hospital and community based interventions.
Work with people with a diverse range of additional needs that often impact on CYP and their families, including neuro-diversity, physical and/or learning disabilities, mental health and psycho-social issues, domestic abuse and familial conflict.
Provide valuable observations and feedback to the multi-disciplinary team to help individualise the care pathway for the CYP and their families.
Act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence.

FAQs

What are the primary responsibilities of a Family Support Worker in this role?

The Family Support Worker is expected to deliver high-quality family/patient-centered care, support families in practicing behavior changes related to weight management, and provide valuable observations and feedback to the multi-disciplinary team.

What qualifications are required for this position?

Specific qualifications are not detailed in the job description, but a background in social work or healthcare support may be necessary, along with the ability to work with children and young people with diverse needs.

Are there any specific training opportunities available?

Yes, the NNUH offers support in career development and various training opportunities, particularly through collaboration with the University of East Anglia.

Will the Family Support Worker interact with families experiencing psychological and social challenges?

Yes, the post holder will work with families facing issues such as neuro-diversity, physical and/or learning disabilities, mental health challenges, domestic abuse, and familial conflict.

Is this position part of a multi-disciplinary team?

Yes, the position involves working within a multi-disciplinary team to deliver comprehensive care and interventions.

What are the working hours for this role?

The job offers flexible working hours to accommodate personal and family needs.

Are there any benefits associated with this position?

Yes, employees will have access to a range of NHS benefits, including an excellent pension scheme, discounted gym memberships, flexible working hours, and more.

How does the organization support employees' well-being?

The organization offers various support services, including a Fast Track Staff Physiotherapy Service, free 24-hour confidential counseling support, and access to an on-site nursery.

Who can I contact for more information about the role?

For further details or informal visits, you can contact Emma Webb, Paediatric Consultant, at Emma.webb@nnuh.nhs.uk, or Rachel Keetley, Social Worker, at Rachel.keetley@nnuh.nhs.uk.

Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust. #TeamNNUH

Science & Healthcare

Industry

5001-10,000

Employees

2001

Founded Year

Mission & Purpose

Norfolk and Norwich University Hospitals NHS Foundation Trust offers comprehensive healthcare services across Norfolk and Norwich. Their mission is to deliver exceptional, patient-focused care and to advance health through innovation and research. They aim to provide high-quality medical treatment, support community health, and continually improve their services to meet the needs of patients and their families.