FAQs
What is the primary mission of the Field Quality Engineering team?
The primary mission of the Field Quality Engineering team is to improve customer experience of Tesla products by reducing field issues in collaboration with other engineering teams.
What kind of engineer are you looking for?
We are seeking a multi-faceted Engineer responsible for identifying, analyzing, root causing, implementing countermeasures, and reporting on issues affecting vehicle sub-assemblies and systems.
What are the key responsibilities of the Field Quality Engineer?
Key responsibilities include monitoring product field performance, engaging with service centers, driving corrective action implementation, sharing lessons learned, and participating in design reviews.
Is industry experience important for this role?
Yes, prior applicable hands-on experience is desired, preferably in roles related to Failure Analysis, Quality, or Service in electronics and/or automotive.
What technical skills are important for this position?
A broad technical background, exceptional problem-solving skills, and analytical thinking are important. Knowledge of Python and SQL is a plus.
What educational background is required for this role?
A Bachelor’s or Master’s degree in any engineering discipline is required, or alternatively, automotive/electrical/mechanical experience at a high level.
What language skills are needed to apply for this job?
English language skills at a B2 level or higher are required to confidently work in a professional environment.
How does this role contribute to product quality?
This role helps to identify and mitigate field issues, thereby improving the quality, reliability, and durability of Tesla products through collaboration with engineering teams.
Will the Field Quality Engineer be involved in the design process?
Yes, the Field Quality Engineer will provide upfront feedback by participating in design reviews to ensure product performance, reliability, and manufacturability issues are identified.
Is teamwork emphasized in this role?
Yes, strong interpersonal and communication skills are essential to establish effective working relationships within Tesla and with external partners.