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Field Sales Representative (m/w/e), Uber Eats, Hamburg

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Uber

Oct 23

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Hamburg
    Remote

Requirements

  • Passionate about working with top restaurants and build a business together
  • Highly autonomous - able to work with minimal oversight
  • Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it
  • Capable to run analysis and/or understand data and transform it into relevant insights
  • Extraordinary listening, communication and organizational skills
  • Effective at operating under pressure and meeting tight deadlines
  • Professional proficiency in English and German

Responsibilities

  • Drive our business performance for your assigned territory and/or portfolio
  • Build the best restaurant offering. You will identify key restaurant partners to acquire to keep enriching the selection already available on the platform, and coordinate with our sales team to make sure you close the deal.
  • Manage day-to-day communication with portfolio of Uber Eats partners: respond to inbound support issues and inquiries professionally and compassionately, assist in ongoing technical setup and account changes, while ensuring tools and resources are best utilized and well understood by our restaurant partners
  • Tackle or escalate complex support issues for timely resolution for our top restaurant partners
  • Champion deep relationships with top restaurant partners, identifying and acting on opportunities to grow their delivery business, ultimately maximizing their financials, marketing efforts, engagement and satisfaction. You'll be a key influence in their delivery business
  • Seek for and achieve restaurant industry deep understanding to identify further options to keep developing the service (opening hours extension, new suburbs to cover...)
  • Drive on-the-ground knowledge and context about the city you operate in to the wider team
  • Act as an ambassador of mission, brand, and product to our restaurant partners

FAQs

What is the role of a Field Sales Representative at Uber Eats?

The role involves driving business performance, building relationships with restaurant partners, managing communication with Uber Eats partners, and identifying opportunities to grow their delivery business.

What skills are essential for this position?

Essential skills include relationship management, problem-solving, data analysis, extraordinary listening and communication skills, and the ability to work autonomously under pressure.

Is prior experience in sales required for this job?

While prior sales experience is beneficial, it is not explicitly stated as a requirement; what is more important is a passion for working with restaurants and establishing successful partnerships.

What languages do I need to speak for this role?

Professional proficiency in both English and German is required.

Will I be working independently?

Yes, the role requires a high degree of autonomy, allowing employees to work with minimal oversight.

How will I manage my portfolio of restaurant partners?

You will manage day-to-day communication, respond to support issues, assist with technical setups, and ensure that tools and resources are effectively utilized by your restaurant partners.

What is the primary focus of the Field Sales Representative?

The primary focus is to drive the performance of small-and-medium sized restaurants and to ensure successful partnerships through analytical skills and relationship management.

Will I need to be familiar with the local restaurant scene?

Yes, a deep understanding of the local restaurant industry and knowledge of the city is essential to identify opportunities for service development and to enhance partnerships.

How does this role contribute to the goals of Uber Eats?

This role contributes by enhancing the restaurant offerings on the platform, growing partnerships, and maximizing the financial performance and satisfaction of restaurant partners.

What support will I receive in this role?

While the role is highly autonomous, you will also have access to tools and resources to assist in managing your partnerships effectively, and you will be part of a wider team that offers support and insights about the city you operate in.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness

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