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Field Support Manager

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Ecolab

17d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Engineering
  • Milan

AI generated summary

  • You need a degree in Engineering, 5+ years in manufacturing, financial basics, analytical skills, negotiation experience, a passion for tech and AI, and fluent English (C1/C2).
  • You will manage machinery rentals, pricing new products, coordinate with internal and international teams, and lead a small team while launching AI-driven technologies.

Requirements

  • Requisiti richiesti:
  • · Laurea in Ingegneria (gestionale, elettronica, chimica o simili).
  • · 5+ anni di esperienza in aziende manifatturiere.
  • · Conoscenze economico-finanziarie di base
  • · Competenze analitiche (Excel e basi di project management).
  • · Esperienza in negoziazione e contrattualistica
  • · Passione per l’innovazione tecnologica e Artificial Intelligence
  • · Inglese fluente (C1/C2)

Responsibilities

  • Gestione del noleggio di macchinari per il lavaggio, inclusa manutenzione, rimessa a nuovo, smaltimento, con il coordinamento diretto dei fornitori
  • Definizione dei prezzi di nuovi prodotti/servizi e supporto ai nuovi lanci in Italia e in Europa
  • Gestione delle interazioni con tutte le funzioni interne (sales, finance, acquisti, customer service), i team internazionali e guida di un team dedicato di 2 persone
  • Gestione e il lancio di tecnologie innovative, AI driven

FAQs

What is the main responsibility of a Field Support Manager?

The main responsibilities include managing machinery rentals, defining pricing for new products/services, and overseeing interactions with internal functions and an international team.

What qualifications are required for this position?

A degree in Engineering (management, electronics, chemistry, or similar) and 5+ years of experience in manufacturing companies are required.

Is fluency in English necessary for this role?

Yes, fluency in English at a C1/C2 level is required.

What kind of experience is beneficial for this position?

Experience in technical sales, customer service, post-sales assistance, or purchasing is beneficial, along with knowledge of negotiation and contract management.

Where is the position located?

The position is located in Vimercate.

What type of projects will the Field Support Manager be involved in?

The Field Support Manager will be involved in managing and launching innovative, AI-driven technologies.

Is there a commitment to diversity and inclusion within the company?

Yes, Ecolab is committed to fair and equal treatment of associates and applicants, promoting diversity and inclusion in the workplace.

Will there be opportunities for career advancement?

Yes, Ecolab provides opportunities for advancement based on individual qualifications and job performance.

What skills are necessary to succeed in this role?

Necessary skills include analytical competence (Excel and project management basics), basic economic-financial knowledge, and a passion for technological innovation and Artificial Intelligence.

Is previous experience in international business advantageous for this role?

Yes, experience in managing international teams and understanding various market dynamics can be advantageous.

Engineering & Construction
Industry
10,001+
Employees
2
Founded Year

Mission & Purpose

Ecolab is a global leader in water, hygiene, and energy technologies and services. The company's mission is to help make the world cleaner, safer, and healthier by providing innovative solutions that protect people and vital resources. Ecolab works with businesses in various industries to optimise water and energy use, maintain clean and safe environments, and improve operational efficiencies, ultimately aiming to enhance sustainability and ensure well-being globally.