FAQs
What is the main purpose of the Field Training Coordinator position?
The primary purpose of the Field Training Coordinator position is to manage colleagues through their LearnRx training program, ensuring timely completion while building relationships with key stakeholders and evaluating the learner experience to improve training effectiveness.
Is prior experience in customer service or training required for this position?
Yes, a minimum of 1+ years of experience in customer service, training delivery, or relevant work experience is required for the Field Training Coordinator position.
What certifications are necessary for this role?
The position requires candidates to be a nationally certified technician (CPhT via PTCB or ExCPT) or to commit to becoming nationally certified within 6 months of hire. Additionally, a Licensed/Registered Technician within the state of hire is also necessary.
What are the primary responsibilities of the Field Training Coordinator?
The primary responsibilities include managing trainees through the LearnRx program, conducting training, monitoring trainee progress, building relationships with stakeholders, and identifying areas for improvement or gaps in training.
What type of training will the Field Training Coordinator be conducting?
The Field Training Coordinator will conduct virtual and live classroom training for select programs as needed, including NCO, TTC, and ASHP.
Are there opportunities for professional development within CVS Health?
Yes, CVS Health offers numerous well-being programs, education assistance, free development courses, and additional training resources to support professional growth.
What benefits are available to employees in this role?
Employees enjoy a full range of medical, dental, and vision benefits, a 401(k) retirement savings plan, Employee Stock Purchase Plan, paid time off, holidays, and more.
What is the pay range for the Field Training Coordinator position?
The typical pay range for this role is between $18.50 and $35.29 per hour, depending on factors such as experience, education, and geography.
Are there travel requirements for this position?
Yes, the Field Training Coordinator is required to travel within their market weekly to complete training activities, manage quality, and develop coaches as needed.