Logo of Huzzle

Home

Matches

Explore

Manage

First level user support coordinator

image

Barcelona Supercomputing Center (BSC)

6d ago

  • Job
    Full-time
    Mid Level
  • Software Engineering
    IT & Cybersecurity
  • Barcelona

AI generated summary

  • You should have a relevant Bachelor's degree, 3+ years in HPC user support, coding experience (Fortran, C, MPI, OpenMP), knowledge of performance tools, and strong interpersonal skills.
  • You will coordinate user support, optimize scientific applications, analyze performance, assist researchers, manage user issues, collaborate on technical matters, and participate in European projects.

Requirements

  • A Bachelor's degree in Computer Science, Telecommunications, Physics, or a related field is required, and a PhD in a similar discipline would be an added advantage.
  • at least 3 years of experience in providing HPC user support in a multidisciplinary environment like BSC.
  • Experience in working with codes programmed in Fortran, C, MPI, OpenMP, and other parallel methods
  • Experience with the use of performance analysis tools, compiler analysis tools, and debuggers
  • Experience developing, debugging, maintaining, supporting, and using application software
  • A thorough understanding of high-performance computing architectures.
  • Experience with non-relation databases and cloud environments
  • Excellent interpersonal skills to be able to work within a team to complete tasks on schedule.
  • Experience coordinating the work of other parts of the team.
  • Analytical problem-solving ability.
  • Ability to work effectively in a fast-paced, high volume, deadline-driven environment.
  • Planning and organizing (Structured mindset).
  • Proactive Cooperation (Desire to learn and improve).
  • Service Attitude.
  • Flexibility.

Responsibilities

  • Coordination of the 1st level support team
  • Porting and optimization of various scientific application codes to multiple supercomputing platforms
  • Performance analysis and benchmarking of applications.
  • Support to researchers within their work field: (Engineering, Chemistry, Biology, ...
  • Addressing scientific user issues as they are encountered as users pursue HPC results on the supercomputing resources available.
  • Collaborating with other functional groups within the centre on technical matters related to supporting scientific application work.
  • Participating in European e-infrastructures projects like EUDAT, PRACE and HBP.
  • Providing the required tools and reports to fulfil the SLAs and demonstrate it.

FAQs

What is the closing date for the application for the First level user support coordinator position?

The closing date for applications is Saturday, 16 November, 2024.

Where is the position for the First level user support coordinator located?

The position is located at the Barcelona Supercomputing Center within the Operations Department.

What qualifications are required for this position?

A Bachelor's degree in Computer Science, Telecommunications, Physics, or a related field is required, and a PhD in a similar discipline would be an added advantage.

How many years of experience are required for the role?

The candidate must have at least 3 years of experience in providing HPC user support in a multidisciplinary environment.

What type of contracts are offered for this position?

The position offers an open-ended contract due to technical and scientific activities linked to the project and budget duration.

What benefits are included with this position?

Benefits include a competitive salary, flexible working hours, extensive training plan, restaurant tickets, private health insurance, and support for relocation procedures.

What is the total number of paid vacation days offered?

The position offers 23 paid vacation days, plus additional holidays on the 24th and 31st of December.

How should candidates apply for the position?

All applications must be made through the BSC website and include a full CV in English and a cover letter with a statement of interest.

Will candidates receive feedback after the application process?

Yes, all candidates who had contact with the recruitment panel will receive feedback regarding their acceptance or rejection.

Is the Barcelona Supercomputing Center committed to diversity and inclusion?

Yes, BSC-CNS is committed to diversity and inclusion and is pleased to consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other basis protected by law.

Barcelona Supercomputing Center (BSC)

Science & Healthcare
Industry
501-1000
Employees
2005
Founded Year

Mission & Purpose

The Barcelona Supercomputing Center (BSC) is a research institution specializing in high-performance computing, data science, and scientific applications. It focuses on advancing computational science and technology to tackle complex problems in fields like climate modeling, life sciences, and engineering. Their mission is to drive innovation and support scientific research through cutting-edge supercomputing resources and expertise.